About
Senior IT Infrastructure and Network Engineer with 20+ years of experience in enterprise network operations, system administration, and technical support across large-scale environments including education, airport infrastructure, and business solutions. Strong expertise in LAN/WAN design, Cisco networking, Windows/Linux server environments, virtualization, and network troubleshooting.
Experienced in managing mission-critical infrastructure, ensuring high availability, resolving complex network issues, and supporting hybrid IT environments. Currently transitioning toward modern cloud and cybersecurity technologies (AWS/Azure, SOC operations, and cloud networking).
What I'm looking for
Seeking remote or hybrid roles in network and infrastructure engineering, IT systems administration, or network security/SOC operations. Open to contract or full-time work where 20+ years of enterprise networking experience adds immediate value, with room to grow into cloud (AWS/Azure) and cybersecurity. Comfortable supporting mission-critical systems, troubleshooting complex issues, and working across distributed teams.
Experience
Senior Network Administrator
St Thomas College
Sep 2014 – Present
Manage and maintain institutional LAN/WAN infrastructure Install, configure, and troubleshoot Windows operating systems and enterprise applications Configure routers, modems, and network devices for stable connectivity Implement and maintain CCTV, NVR surveillance systems Provide IT support for SAMS education system and reporting tools Handle email configuration, antivirus deployment, and system security Monitor network performance and resolve connectivity issues
LAN/WANWindowsCCTV
Network Engineer
Tirani Business Solutions
Mar 2008 – Mar 2010
Supported airport network infrastructure (OR Tambo International Airport environment) Installed and configured switches, routers, access points, and VOIP systems Monitored network uptime, traffic flow, and system performance Provided remote support for multiple airport locations Managed server room operations and infrastructure upgrades Created change logs and coordinated with vendors for system updates
SwitchesRoutersVOIP
Network Engineer
Shaya Infosec
Sep 2007 – Oct 2007
Installed and configured Windows and Linux servers Supported Exchange Server and Outlook environments Performed network cabling and onsite installations Provided remote technical support and troubleshooting Managed antivirus, WSUS, and endpoint security systems
Windows ServerLinuxExchange Server
Business Analyst
EON Solutions Africa
Mar 2007 – Aug 2007
Supported consulting projects (including Eskom-related work) Prepared technical and business reports Assisted with SharePoint-based collaboration systems Conducted research and documentation for IT projects
SharePointTechnical ReportingResearch
Network Support Engineer
Iridium
Jan 2004 – Mar 2006
Provided LAN/WAN support and end-user troubleshooting Installed and maintained Windows systems and printers Configured email systems and network connectivity Monitored system uptime and handled escalations Provided standby and on-call technical support
LAN/WANWindowsEmail Systems
Customer Support / Hardware Engineer
Digital Info Systems
Oct 2001 – Dec 2002
Installed and configured Windows operating systems Performed hardware troubleshooting and repairs Configured internet connections and dial-up modems Provided customer support and IT sales assistance
WindowsHardware TroubleshootingInternet Connections
QA Tester – Freelance / Online Platforms
Freelance / Online Platforms
Performed manual testing of mobile applications across Android and iOS platforms, identifying functional and usability issues Conducted web application testing across multiple browsers to ensure UI consistency and functionality Tested Smart TV / OTT applications focusing on playback, navigation, and user experience Created detailed bug reports with steps to reproduce, screenshots, and severity classification Executed exploratory and regression testing based on test scenarios
Mobile TestingWeb TestingBug Reporting
Education
Karnatak University
B.Eng · Computer Science
2001
Certifications
MCSE (Microsoft Certified Systems Engineer)
Microsoft
Google IT Support Professional Certificate
Google
IBM Cybersecurity Analyst Professional Certificate
IBM
Skills
End-User SupportVirtual EnvironmentsCCTV SystemsRouting ProtocolsFirewall ConfigurationNetwork TroubleshootingCisco NetworkingNetwork Administration
Languages
English (Full professional proficiency)Malayalam (Native or bilingual proficiency)French (Limited working proficiency)Hindi (Limited working proficiency)
