Jose Raul Cosio Arellano

● Lead daily operations for a team of approximately 50 employees, coordinating staffing, workload distribution, and operational priorities to ensure efficient business operations. ● Develop staffing plans and allocate resources based on business needs while maintaining service standards. ● Train, coach, and mentor employees to improve performance, operational consistency, and compliance with company policies. ● Analyze guest satisfaction metrics and operational reports to identify trends and recommend process improvements. ● Planned and coordinated daily operational priorities while fostering a collaborative, inclusive, and supportive team environment. ● Maintain accurate operational documentation and communicate organizational updates during daily team meetings.

● Selected as District Trainer supporting eight retail locations by developing and delivering standardized operational training. ● Coordinated employee scheduling to ensure adequate staffing while balancing labor resources and operational demands. ● Recruited, interviewed, and onboarded new team members while fostering an inclusive and supportive workplace culture. ● Maintained operational compliance with company policies and food safety standards. ● Built collaborative relationships across multiple store leadership teams to improve operational consistency. ● Build positive relationships with guests and staff through effective communication, active listening, and problem-solving.

● Delivered administrative and customer support while resolving complex customer concerns in a high-volume environment. ● Maintained accurate financial transactions and assisted with cash office operations. ● Supported inventory control, merchandising, and operational workflow improvements. ● Collaborated with leadership to meet daily operational goals and maintain service standards.

● Supervised overnight operations while ensuring compliance with company policies and food safety regulations. ● Managed inventory receiving, verification, and documentation of deliveries. ● Performed end-of-day cash reconciliation and financial recordkeeping. ● Verified employee training compliance and certification requirements.

● Supported students with diverse learning needs through individualized academic instruction in reading, writing, and mathematics. ● Encouraged student confidence, independence, and social development using patient and supportive communication. ● Collaborated with teachers and staff to create safe, inclusive learning environments. ● Supervised students during school activities while promoting positive behavior and student well-being.