Joy Martin

• Independent management of time to maximize productivity • Responsible for initial guest experience • Worked individually and as a team member to prioritize costumer care and company policy • Worked with software to form translations of customer connection conversation documents • Practiced translated customer conversation to better reach speakers of other languages • Worked with supervisors to fine-tune remote systems and create meaningful script-based SMS messages • Showed extra care for guests and team beyond requirements of the job • Called and messaged clients to confirm and schedule appointments or answer questions • Worked between the schedules of team members and clients to arrange appointments with mutual convenience

Enhanced intellectual experience using smart board technology, iPads and computers accessing common core standards and goals. Accessed students' skill sets to track student progression. Encouraged student age-appropriate cognitive development using variety of teaching techniques. Engaged students using scaffolding, modeling, and other techniques in order to support classroom interaction within an inclusive learning environment. Utilized behavior management skills to produce a welcoming classroom culture. Supervised students throughout the day, both in classroom, playground, and during breaks. Tutored students, K-5, within the Childtime Learning Center's after school program. Managed student behavior in classroom by establishing and enforcing rules and procedures. Modified instruction to meet student skill levels. Built and strengthened positive relationships with students, parents, teaching staff and within the local community. Utilized development appropriate materials and instructional strategies, accompanied by hands-on student driven activities, to facilitate learning. Assessed and recorded student learning achievements and adjusted learning activities to increase comprehension. Met with parents and guardians to discuss students' progress and developmental changes. Created lesson plans and chose supporting materials to promote positive learning experiences. Planned and implemented lessons using various teaching strategies to meet diverse student needs. Received recognition for contributions to innovative concepts in classroom instruction. Used videos, lectures, and moderated discussions to engage students during class. Emphasized COVID-19 health and safety protocol. Focused students on proper self-care and hygiene practices. Led students through safety procedures for active shooter and fire drills. Met with administrators and department team members regarding the training and retention of new team members. Also met with administration to work on curriculum planning and assessment methods. Participated in workshops, trainings, and conferences to improve educational skills.

Maintained student records according to rigorous confidentiality and privacy regulations. Incorporated music and art activities to encourage creativity and expression. Collaborated with colleagues on developing new classroom projects and monthly themes. Enhanced sensory abilities by giving children access to numerous textures and shapes. Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness. Created and implemented developmentally appropriate curriculum addressing learning styles. Read stories to children and taught painting, drawing and crafts. Identified children in need of extra support for emotional, health-related, or developmental concerns. Built and strengthened positive relationships with students, parents, and teaching staff. Implemented behavior modeling and positive reinforcement into daily routines. Implemented hands-on, play-based strategies for student driven learning. Maintained daily records of individual activities, behaviors, meals, and naps. Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits. Participated in workshops, trainings, and conferences to improve educational skills. Controlled classroom environments with clearly outlined rules and positive reinforcement. Established indoor and outdoor safe play environments for toddler-age children. Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors. Integrated technology into lesson plans. Assisted school aged students in finding useful study methods to enhance academic performance. Utilized positive reinforcement techniques to encourage and motivate school aged students. Taught foundational skills in colors, shapes and letters to children ages 1-5. Developed professional relationships with parents, teachers, directors, and therapists. Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication. Worked closely with school aged students to help develop social and behavioral skills.

Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation. Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers. Prepared lesson materials and visual aids to reinforce new concepts. Helped develop technological skills through designing of an on-line classroom experience. Supervised students while they participated within digital learning experiences. Tutored and assisted children individually and in small groups to help them master assignments while reinforcing learning concepts. Protected confidential information related to staff and families.

North Carolina School Age Certificate- Level Eleven Professional Scale

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North Carolina Early Educator Certificate- Level Eleven Professional Scale

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Learning Care Group Master Teacher Certification

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