Transformation & Operations Leader
Remote U.S.-based, United States
#OpenToWorkI am a transformation and operations leader who helps organizations turn strategic priorities into measurable, sustainable results. My experience spans operational excellence, business transformation, program and portfolio leadership, analytics, process improvement, and organizational change across complex healthcare, technology, consulting, and service environments. Throughout my career, I have partnered with leaders and cross-functional teams to improve productivity, strengthen operational visibility, reduce costs, and deliver complex initiatives on time and within budget. I bring a practical, data-informed approach to solving business problems, combining stakeholder engagement, workflow redesign, KPI development, reporting, technology enablement, and change adoption strategies. I am especially energized by opportunities to help organizations navigate growth, modernization, evolving customer expectations, emerging technologies, and workforce change. I enjoy translating ambiguous challenges into clear plans, aligning people around shared outcomes, and building the processes, governance, and performance insights needed to sustain progress. As I explore my next role, I am interested in forward-looking leadership opportunities where I can apply my existing strengths while expanding into new industries, technologies, and strategic business challenges. I am open to transformation, operations, program management, PMO, strategy execution, business intelligence, and organizational effectiveness roles, particularly in organizations that value continuous improvement, collaborative leadership, innovation, and meaningful results. I bring the perspective of a PMP-certified leader, analytics focused business professional, educator, and doctoral candidate in Business Intelligence. Above all, I am motivated by work that improves how organizations operate, equips people to succeed through change, and creates lasting value for customers, employees, and stakeholders.
I am seeking a forward-looking leadership role where I can apply expertise in business transformation, operations, program delivery, analytics, and change adoption to solve complex challenges. I am eager to expand into new industries, technologies, and strategic initiatives while building high-performing teams and delivering measurable, sustainable results.
• Advise clients on process improvement, strategic change, analytics, and compliance-aware workflow optimization across multiple sectors. • Use business analysis and data visualization to improve decision-making, operational visibility, and execution discipline. • Partner with organizations to strengthen performance improvement efforts through practical, implementation- focused solutions.
Ashum Ideas, Inc.
Transformation & Operational Excellence • Led transformation initiatives that increased productivity by 20% through workflow redesign, technology integration, KPI management, and cross-functional execution. • Improved transparency and leadership visibility through KPI and quality-metric reporting, enabling stronger business decisions and better organizational performance. • Built analytics, alerts, and reporting capabilities that improved KPI visibility and strengthened leadership insight. • Led end-to-end development of healthcare technology, reporting, and analytics solutions that enhanced operational capabilities and decision-making. Cost Management & Resource Optimization • Reduced recruitment costs by 15% by improving processes, aligning teams, and increasing performance visibility for stronger operational decision-making. • Delivered projects on time and within budget by aligning global teams, optimizing resources, and supporting executive priorities. • Directed programs and product initiatives with budgets ranging from $5M to $25M using Agile and Hybrid approaches to deliver on time and within budget. Program & Portfolio Leadership • Managed multi-year programs and project portfolios totaling up to $14M, coordinating onshore and offshore teams to deliver complex initiatives efficiently. • Translated business needs into executable initiatives by partnering with clients and internal stakeholders on requirements, reporting, wireframes, and solution design. • Managed contractor and cross-functional delivery teams in the U.S. and India to maintain timelines, budgets, and implementation quality. Change Leadership & Adoption • Led change communication, stakeholder engagement, training development, and post-launch enablement for software and workflow changes. • Developed and executed adoption plans that aligned communication, training, and feedback loops to support sustainable behavior change across teams. People Leadership & Team Development • Managed and developed teams of 6–10 direct reports while leading broader enterprise initiatives supporting execution and change adoption. • Created a culture of accountability and continuous improvement by setting clear expectations, coaching leaders, and reinforcing KPI-driven performance.
DigiCare, Inc.
• Designed and delivered instruction for adult learners, strengthening facilitation, communication, and curriculum design capabilities. • Coached learners in one-on-one and group settings, supporting comprehension, readiness, and applied problem- solving. • Created engaging learning experiences for diverse audiences, improving participation and skills development.
University of Cincinnati and Cincinnati State
Bachelor of Science · Electronic Engineering Technology
Master of Business Administration · Data Analytics
Doctor of Business Administration · Business Intelligence
Project Management Institute
Project Management Academy
Internal Revenue Service
