Kai Oda

Kai Oda

Kaneohe, HI, United States

About

I have been working in retail and student support roles since at least September 2023, gaining experience in customer service and technical assistance. Most recently at Ross Dress for Less, I have been involved in stock management and customer interaction, while previously I supported computer lab users at the University of Nevada, Las Vegas. My work spans organizing merchandise efficiently and providing technical support in a busy computer lab environment. I use tools such as Google Docs, Google Sheets, DaVinci Resolve, and Adobe Premiere Pro, and I have skills in video editing, communication, and project coordination, which I have applied in both retail and academic settings.

Experience

Ross Dress for Less

Early Morning Stock Associate

Ross Dress for Less

Sep 2024 – Present

● Ross Dress for Less is a major off-price retailer known for offering significant discounts on brand-name apparel and home goods. ● Expedites newly received merchandise to the sales floor with a sense of urgency while coordinating with team members to ensure optimal workflow. ● Assists customers in any way necessary, ensuring their shopping experience is positive and enjoyable. ● Utilizes a systematic approach to organize merchandise and optimize accessibility for both staff and customers.

Merchandise OrganizationCustomer ServiceWorkflow Coordination

Computer Lab Monitor

University of Nevada, Las Vegas - Student Life

Sep 2023 – May 2024

● UNLV's Student Life focuses on student engagement and development, fostering a vibrant campus environment for over 30,000 students. ● Provided technical support to users with varying levels of computer knowledge and ensured a positive user experience for all lab visitors. ● Ensured that all computers are running properly by conducting regular maintenance checks and addressing any issues immediately.

Technical SupportComputer MaintenanceUser Assistance

Education

University of Nevada, Las Vegas

Bachelor of Arts · Film

2024

Skills

Adobe Premiere ProDaVinci ResolveGoogle SheetsGoogle DocsProject CoordinationResearchLanguage SkillsTime ManagementVideo EditingTeamworkCommunication

Languages

English