Katrina Mendoza

Katrina Mendoza

Versatile professional with experience in property management, real estate administration, customer service, and media/technical support

Palatka, United States

#OpenToWork

About

A versatile professional with experience spanning property management, real estate administration, customer service and media/technical support.

What I'm looking for

I am currently looking for freelance or part-time administrative employment. Flexible and ready to dive back into work.

Experience

HOSTESS | EXPO | DISH | OFFICE

Jan 2024 – Jul 2026

Coordinate tickets to ensure all food for one order goes together efficiently. Inspect, wipe and garnish plates before sending out. Prepare salads, soups and to-go orders for indoor and outdoor bar. Greet and seat guests with a smile, keeping an organized flow and wait times as low as possible. Gently resolve inquiries and complaints within a timely manner. Provided general bookkeeping by scanning and building an intuitive digital library through Google Drive. Used Canva to create the second official menu.

teamworkproblem-solvingcommunicationclient-relationsadaptability

Hammock Grill By JT’s

Insurance Agent

Feb 2024 – Jan 2025

Secured the Life, Health, and Annuities license promptly for Florida and Ohio. Guide clients on benefits and explain burial options. Discuss permanent benefits to improve client understanding of coverage options.

Life InsuranceHealth InsuranceClient Relations

American Income, Globe Life

Insurance Agent

Feb 2024 – Jan 2025

- Secured the Life, Health, and Annuities license promptly for Florida and Ohio. - Guide clients on benefits and explain burial options. - Discuss permanent benefits to improve client understanding of coverage options.

client-relationscommunicationadaptablityMS Office

American Income, Globe Life | Remote

Thomas Jefferson National Accelerator Facility

Personal Property Specialist

Dec 2022 – Jan 2024

Secured Certified Professional Property Specialist license through the National Property Management Association. Conduct annual inventory counts, ensuring precise asset tracking and management. Monitored the condition of assets, tracking the lifecycle from acquisition to disposal. Floated to Shipping & Receiving. Processed, tagged and delivered items to onsite employees. Processed and monitored loans and their assets through secure agreements to domestic and international Universities, laboratories and remote employees.

inventorywarehouse operationsCommunicationProblem-solvingasset management

Thomas Jefferson National Accelerator Facility

Rose & Womble Realty Company

Administrative Assistant

Jun 2019 – Dec 2022

Manage invoicing, ensuring timely payments and precise record-keeping. Updated MLS listings, boosting property exposure and client interaction. Utilized MS Office for streamlined office tasks and communication. Assist internal staff with clerical and administrative needs. Efficiently managed high volumes of outgoing correspondence.

canvagoogleoffice administrationcommunication

Rose & Womble Realty Company

Security Assurance Management

Administrative Assistant

Jun 2018 – Mar 2019

Handled inquiries, resolved issues and escalated complex cases to management. Conducted thorough background checks for security personnel. Scheduled interviews and coordinated with HR to maintain comprehensive employee records.

problem-solvingCommunication

Security Assurance Management

Ann Taylor Factory Store

Sales Associate

Jan 2017 – Dec 2018
SalesCustomer ServiceInventory Management

Ann Taylor Factory Store

STARBUCKS

Barista

Jan 2017 – Dec 2018
Customer ServiceCash HandlingFood Preparation

STARBUCKS

Certifications

Life & Health Insurance License (Florida)

National Insurance Producer Registry

May 2024 – May 2028

Life and Health Insurance License (Florida)

National Insurance Producer Registry

May 2024 – May 2028

Skills

Document ManagementBookkeepingTeamworkAdaptabilityClient RelationsProblem SolvingCommunicationCanvaWarehouse OperationsAsset ManagementInventoryGoogleMS Office

Languages

English (Full professional proficiency)