About
Administrative and operations professional with experience supporting attorneys, executives, healthcare leaders, and organizational stakeholders in fast-paced environments. Skilled in office administration, legal support, event coordination, project management, and executive communications. Recognized for managing multiple priorities, maintaining confidential information, and delivering exceptional service through strong organization, attention to detail, and collaboration.
What I'm looking for
Executive Assistant;
Senior Administrative Assistant;
Administrative Coordinator;
Office Administrator;
Operations Coordinator;
Project Coordinator;
Client Success Coordinator;
Client Relations Specialist;
Donor Relations Coordinator;
Business Development Coordinator;
Marketing Coordinator;
Relationship Manager;
Practice Administrator;
Legal Administrative Assistant;
Legal Operations Coordinator
Experience
Medical Coordinator
Healthnetwork Foundation
Nov 2023 – May 2026
Managed 550+ executive-level cases annually, coordinating communications, special projects, reporting activities, and confidential information.
Served as a trusted liaison among executives, families, healthcare providers, and external stakeholders while ensuring timely issue resolution.
Conducted research, maintained records, and collaborated across teams to support organizational initiatives and enhance client experiences.
Case ManagementReportingStakeholder Communication
Administrative and Marketing Manager
Jerome, Grauer and Associates
Jan 2023 – Nov 2023
Supported attorneys through legal document management, client communications, office operations, and records administration.
Managed financial and administrative workflows while maintaining confidentiality and accuracy.
Assisted with business development initiatives, including website management, client outreach, networking events, and firm projects.
Legal Document ManagementClient CommunicationsBusiness Development
Administrative Assistant II
Cleveland Clinic
Nov 2019 – Aug 2021
Coordinated physician schedules, meetings, travel arrangements, and communications within a high-volume healthcare environment.
Managed patient inquiries, medical records, referral processes, and Epic/MyChart communications while maintaining accuracy and confidentiality.
Supported providers through administrative coordination, issue resolution, and operational support.
Schedule CoordinationMedical RecordsEpic
Wellness Coordinator
Peak Family Chiropractic
Aug 2016 – Nov 2019
Developed and executed wellness programs that increased new patient appointments by 27% within eight months.
Cultivated partnerships with local businesses and community leaders to expand outreach and strengthen referral networks.
Coordinated educational and community events, representing the organization to enhance engagement and brand awareness.
Program DevelopmentCommunity OutreachEvent Coordination
Education
Ohio College of Massotherapy
Associate of Applied Science
2009
Certifications
Energy Leadership Index Master Practitioner
iPEC Coaching
2023 – No expiry
Notary Public
State of Ohio
2023 – No expiry
Legal Support Specialist Certification
Udemy
2023 – No expiry
Skills
Issue ResolutionAdobe AcrobatMicrosoft Office SuiteExcellent CommunicationAdaptabilityTeam CollaborationConfidentialityData ManagementElevated Client ServiceBusiness DevelopmentClient CommunicationsCase ManagementDynamics 365 SoftwareCommunity OutreachExecutive SupportAdministrative OperationsRelationship Management
Languages
English (Native or bilingual proficiency)
