KABELO EARL MOTLHANKA

- Supervise plant workers, allocate duties and enforce weekly schedules for operational efficiency. - Oversee blasting, quality checks, stock movement and distribution of tombstones to regional teams. - Coordinate logistics, assign drivers and ensure vehicle readiness for installations and deliveries. - Maintain a safe work environment and enforce operational standards and compliance. Achievements: - Improved job turnaround time through tighter scheduling, monitoring and follow-ups. - Strengthened team discipline and morale, resulting in consistent job completion and smoother workflow. - Reduced customer escalations by improving communication, updates and feedback processes.

- Oversaw branch operations, supervised drivers and cleaners, and ensured premises and assets were work-ready daily. - Managed invoicing, fuel reports, body counts, sales reconciliation and weekly operational reports. - Guided back-office processes and supported client engagement for improved service delivery. Achievements: - Strengthened internal controls and ensured zero releases of deceased without complete documentation. - Increased operational order and reporting accuracy through consistent supervision and compliance enforcement.

- Directed regional operations including engraving, installation planning and client servicing. - Supervised field teams, enforced safety procedures and ensured quality workmanship on- site. - Conducted weekly fleet inspections, coordinated repairs and scheduled vehicles for service. Achievements: - Increased on-time installations by improving route planning and task delegation. - Boosted regional customer satisfaction by resolving complaints faster and improving feedback systems.

Certificate of Proficiency

Insurance Academy Botswana

Customer Service Training

FSG

General Certificate in Brewing

Institute of Brewing & Distillation

Leadership Training

FSG