Kendall Yancy

Kendall Yancy

NOC Technician at NRTC

Birmingham, United States

#OpenToWork

About

Goal-oriented individual with a pleasant personality and a firm tenacity to complete tasks and reach goals. A multitasking worker considered overly ambitious, willing to meet or exceed monthly quotas, and capable of maximizing company efforts

What I'm looking for

The type of roles I'm looking for entry-level Cloud Engineering, etc... I jus really want to advice my career.

Experience

NRTC

NOC Technician

NRTC

Sep 2021 – Present

* Network Monitoring: Proactively monitor network performance using various tools and systems. * Incident Response: Respond to network incidents and outages in a timely manner, identifying and resolving issues. * Troubleshooting: Diagnose and troubleshoot network problems, including hardware, software, and connectivity issues. * Documentation: Maintain accurate and up-to-date documentation of network configurations and procedures. * Escalation: Escalate critical issues to higher-level support teams or management when necessary.

Education

Colorado Tech University

Colorado Tech University

Cyber Warfare

2012 – 2016

James Bowie High School, Arlington, TX

2003

Skills

Data validationHandheld softwareNetwork configurationsTroubleshootingIncident responseNetwork monitoringKali LinuxProprietary toolsMicrosoft toolsAWS cloudVPN constructionproprietary tools knowledfluent in Microsoft toolsVPN construction on AWS c

Languages

English (Native or bilingual proficiency)