ken moua
auburn, United States
#OpenToWork
About
Ken Moua is an IT developer with robust experience in backend development, cloud infrastructure management, and workflow automation.
His core competencies include deploying AI-powered solutions, optimizing CI/CD pipelines, and implementing system integrations across diverse platforms such as AWS, Salesforce, and Microsoft 365.
Ken is well-suited for roles that require proficiency in cloud architecture, DevOps practices, and versatile problem-solving in dynamic technical environments.
Experience
IT Developer
Mosaic Georgia
Mar 2025 – Present
• Designed and deployed RESTful backend services and workflow automation pipelines using Python, FastAPI, and cloud integrations across Salesforce, SharePoint, and Cognito Forms.
• Developed an internal AI chatbot using Claude API that allows staff to query Salesforce data and reports directly through Microsoft Teams, improving internal reporting efficiency
• Managed cloud infrastructure across Microsoft 365, Azure AD, Intune, and UniFi networking supporting 30+ staff users and ensuring secure access control
• Implemented system integrations and workflow automations to streamline client intake and service tracking across multiple platforms.
PythonFastAPISalesforce
• Designed and optimized CI/CD pipelines using GitHub Actions, ArgoCD, and Jenkins, improving deployment efficiency by 30%
• Automated infrastructure provisioning with Terraform across AWS and GCP, reducing manual configurations by 40%
• Assisted in migrating legacy applications to containerized environments (Docker, Kubernetes)
• Monitored cloud infrastructure using AWS CloudWatch and implemented security best practices for IAM roles and policies
TerraformAWSContainerization
IT Technician
Delta Group Investigations
Aug 2021 – May 2023
• Provided technical support and troubleshooting for remote and in-house teams using FreshService
• Implemented AWS cloud security measures, strengthening data protection and compliance
• Improved IT asset management, reducing hardware/software issues by 25% through proactive monitoring
AWSTechnical SupportFreshService
Education
Georgia Gwinnett College
Bachelor of Science · Enterprise Systems
Certifications
AWS Solutions Architect
Amazon Web Services
AWS Cloud Practitioner
Amazon Web Services
Skills
Cognito FormsKubernetesDockerConfluenceJiraClaude AIMicrosoft 365SalesforceGitGitHub ActionsTerraformAWSNode.JSFASTAPIReactCSSHTMLSQLJavaScriptPython
