Kevin Zava

Kevin Zava

IT Administrator

Borrowdale, Zimbabwe

#OpenToWork

About

I am a Computer Engineering graduate with a Master of Business Administration (MBA) and a strong background in technology, administration, and business operations. I have been working in administrative and coordination roles since at least 2024, gaining experience in healthcare and customer service environments. My work spans patient appointment coordination, billing, insurance administration, and customer service at Kew Dental Clinic, as well as front desk management, client file maintenance, market research, and marketing campaign development at Creation Desk. I use tools like GoHighLevel CRM and Dentally Practice Management Software, and I have skills in Excel, Word, PowerPoint, and coding.

What I'm looking for

Seeking opportunities as an Office Administrator, IT Administrator, AI Operations Coordinator, Business Systems Analyst, or Project Coordinator. I am passionate about leveraging technology, artificial intelligence, and business management to improve operational efficiency, streamline processes, support digital transformation, and contribute to organizational growth through innovative solutions and effective administration.

Experience

FRONT DESK MANAGER / SUPERVISOR

Creation Desk

Jan 2025 – Mar 2026

Provide excellent customer service to clients Update and maintain client files Research and monitor market trends Develop marketing campaigns for clients Utilize social media platforms to market properties Participate in company activies

Customer serviceMarket researchMarketing campaigns

DENTAL COORDINATOR

Kew Dental Clinic

Jan 2024 – Jan 2025

Coordinated patient appointments and daily clinic operations. Managed patient records, billing, and insurance administration. Delivered excellent customer service and maintained accurate documentation. Collaborated with dentists and staff to ensure efficient patient care.

Patient coordinationBilling administration

Education

University

University

Business Administration

2022 – 2024
University

University

Computer Science

2017 – 2021

Certifications

Mosh Academy Claude coding

Mosh Academy

FreeCodeCamp JavaScript

FreeCodeCamp

Skills

vibe codingSocial media marketingMarketing campaignsMarket researchCustomer serviceGoHighLevel CRMTime managementOrganizationProblem-solvingNegotiationCommunicationCodingPowerPointWordExcel

Languages

English (Full professional proficiency)Shona (Native or bilingual proficiency)Chinese (Limited working proficiency)