Kevin Zava
IT Administrator
Borrowdale, Zimbabwe
#OpenToWork
About
I am a Computer Engineering graduate with a Master of Business Administration (MBA) and a strong background in technology, administration, and business operations. I have been working in administrative and coordination roles since at least 2024, gaining experience in healthcare and customer service environments.
My work spans patient appointment coordination, billing, insurance administration, and customer service at Kew Dental Clinic, as well as front desk management, client file maintenance, market research, and marketing campaign development at Creation Desk. I use tools like GoHighLevel CRM and Dentally Practice Management Software, and I have skills in Excel, Word, PowerPoint, and coding.
What I'm looking for
Seeking opportunities as an Office Administrator, IT Administrator, AI Operations Coordinator, Business Systems Analyst, or Project Coordinator. I am passionate about leveraging technology, artificial intelligence, and business management to improve operational efficiency, streamline processes, support digital transformation, and contribute to organizational growth through innovative solutions and effective administration.
Experience
FRONT DESK MANAGER / SUPERVISOR
Creation Desk
Jan 2025 – Mar 2026
Provide excellent customer service to clients Update and maintain client files Research and monitor market trends Develop marketing campaigns for clients Utilize social media platforms to market properties Participate in company activies
Customer serviceMarket researchMarketing campaigns
DENTAL COORDINATOR
Kew Dental Clinic
Jan 2024 – Jan 2025
Coordinated patient appointments and daily clinic operations.
Managed patient records, billing, and insurance administration.
Delivered excellent customer service and maintained accurate documentation.
Collaborated with dentists and staff to ensure efficient patient care.
Patient coordinationBilling administration
Education
University
Business Administration
2022 – 2024
University
Computer Science
2017 – 2021
Certifications
Mosh Academy Claude coding
Mosh Academy
FreeCodeCamp JavaScript
FreeCodeCamp
Skills
vibe codingSocial media marketingMarketing campaignsMarket researchCustomer serviceGoHighLevel CRMTime managementOrganizationProblem-solvingNegotiationCommunicationCodingPowerPointWordExcel
Languages
English (Full professional proficiency)Shona (Native or bilingual proficiency)Chinese (Limited working proficiency)