Kirtesh Thakre

**Project: SRE Cloud Infrastructure Support | Client: Travelers Insurance** **Jul 2022 – Present** * Lead the AWS Infrastructure Support team managing **800+ AWS accounts**, ensuring platform reliability, incident management, production support, and operational excellence. * Manage AWS infrastructure operations, including provisioning, deprovisioning, IAM access management, governance, and Terraform automation. * Troubleshoot AWS services including EC2, IAM, VPC, Route 53, EBS, CloudWatch, Auto Scaling, and ELB to maintain high availability. * Lead P1/P2 incident resolution, root cause analysis (RCA), and problem management while ensuring SLA compliance. * Monitor infrastructure using Amazon CloudWatch and perform Linux administration, troubleshooting, patch management, and performance analysis. * Coordinate production releases, collaborate with cross-functional teams, mentor engineers, and standardize operational processes. * Provision AWS infrastructure using Terraform, including EC2, IAM, Security Groups, VPCs, and AWS account configurations. **Key Achievements** * Promoted to Team Lead, leading cloud operations across **800+ AWS accounts**. * Resolved **100+ P1/P2 incidents** while meeting SLA commitments. * Improved platform reliability and streamlined support processes. * Conducted **20+ knowledge transfer sessions** to accelerate onboarding. **Project: BlackRock Aladdin Wealth Data Platform | Client: JPMorgan Chase & Co.** **Dec 2021 – Jul 2022** * Developed AWS data pipelines using Python, PySpark, Pandas, and SQL. * Built ETL workflows using AWS Glue and managed Hive, Athena, and Amazon Redshift. * Automated workflows using Control-M and performed capacity planning, performance tuning, and resource optimization. * Provided production support for AWS data platforms, collaborating with development and DevOps teams to ensure platform reliability.

**Azure HDInsight Hadoop Platform | Client: Caterpillar Inc., USA** **Aug 2020 – Dec 2021** * Administered Azure HDInsight Hadoop clusters, managing platform lifecycle activities including provisioning, upgrades, service operations, and compatibility validation. * Resolved infrastructure and performance issues in collaboration with Microsoft Support and DevOps teams, ensuring platform availability and operational stability. * Applied security patches and compliance updates to maintain platform security and meet organizational standards. * Designed and implemented a shared cluster strategy, improving resource utilization and reducing infrastructure costs. **Environment:** Azure HDInsight, Hadoop, Hive, YARN, HDFS, Linux --- **Hadoop Development & IoT Data Ingestion | Client: Caterpillar Inc., USA** **Sep 2016 – Aug 2020** * Configured, administered, and monitored multi-tenant Hadoop clusters supporting enterprise applications and large-scale data workloads. * Performed Hadoop CDH patching, version upgrades, and platform maintenance to ensure stability, security, and high availability. * Administered Hadoop ecosystem components including Hive, Sqoop, Flume, Oozie, and YARN, and automated recurring operational tasks using Oozie workflows. * Developed and supported IoT data ingestion pipelines, integrating sensor data (SC2-SuperComm2, VIMS) into Hadoop and downstream platforms including Teradata, HBase, and OpenTSDB. * Monitored platform health, managed backups, ensured data integrity, and provided operational metrics and status reports to stakeholders. **Environment:** Hadoop, Hive, Sqoop, Flume, Oozie, YARN, HBase, Teradata, OpenTSDB, Linux

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AWS Certified Data Engineer Associate

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AWS Certified Developer Associate

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AWS Certified Solutions Architect Associate

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