Kirti Mathur

Lead business requirement discovery, impact analysis and solution documentation initiatives across enterprise applications; act as liaison between business and technology teams to align short-term enhancements with long-term strategic objectives. Manage release planning, UAT coordination and stakeholder communication using structured tracking tools, contributing to a 20% improvement in release predictability. Own project milestones, dependencies, RAID items, action trackers, change requests and release priorities, maintaining delivery control across concurrent initiatives. Contribute to functional design, configuration support, GAP/FIT analysis and data migration (mapping and validation) on select Microsoft Dynamics ERP initiatives, working alongside the functional consulting team. Coordinate with global stakeholders, business unit heads and auditors across time zones to resolve queries, control exceptions and audit findings. Serve as the sole global point of contact for User Access Management on Microsoft Dynamics 365, independently managing 2,500+ users and 2,500+ annual access requests across India, US, UK, Germany and other regions — with no supporting team. Own end-to-end ITGC/GITC audit compliance for D365 access controls for 4 years 8 months, achieving a 98% reduction in audit observations since 2022, with 100% on-time evidence submission across 10+ internal and external audits and zero Segregation of Duties (SoD) violations over 24+ consecutive months. Independently manage end-to-end user lifecycle activities in D365 (creation, deactivation, transfers) and own Jira-based UAM ticket management from creation through closure.

Vaibhav Global Ltd.

Coordinated 6 concurrent ERP workstreams across project plans, milestones, dependencies, risks and release priorities, achieving 100% on-time delivery of priority releases. Established requirements-to-deployment traceability through project plans, BRDs, FRDs, Requirements Traceability Matrices (RTMs) and implementation documentation. Reduced project review cycle time by 20% through structured stakeholder meetings, UAT coordination and MIS reporting, improving cross-workstream visibility. Proactively identified risks, dependencies and delivery blockers, driving stakeholder follow-up through action tracking and release-readiness reviews.

Trans-Oceanic Pvt. Ltd.

Coordinated delivery of 15+ concurrent web and mobile technology projects, maintaining ~95% schedule adherence while delivering within approved budgets. Managed project schedules, milestones, resources, budgets, risks, dependencies and scope changes across multiple client engagements, escalating and resolving blockers to protect timelines. Served as primary client point of contact, driving scope alignment, delivery communication and issue resolution across client, development and project-management stakeholders. Maintained project plans, status reports, MoMs, risk logs and change requests to strengthen governance, delivery transparency and cross-team alignment.

Anktech Software Pvt. Ltd.

Supported 6–8 technology solutioning engagements through client discovery, requirements assessment, scope definition, effort estimation, feasibility analysis and proposal development. Reduced requirement clarification cycles by ~25% by converting business needs into structured BRDs, FRDs/functional specifications, feature lists and user stories. Partnered with clients, development teams and project management across the SDLC to resolve requirements, scope clarifications and post-sales change requests. Maintained requirement trackers, RTMs, meeting minutes and status reports to support end-to-end traceability and project governance.

Ieota Technologies Pvt. Ltd.