MARIA ELIEZA BIAS

MARIA ELIEZA BIAS

Chat Support/ Customer Service/ Layout Artist

Blk 20 Lot 5 Lanzones St Dividend Homes Taytay

#OpenToWork

About

I have over a decade of experience in customer service and sales chat support, most recently working as a Sales Chat Representative at Full Potential Solutions from 2021 to 2022. My career began in 2009 and has spanned multiple companies in the Philippines, including Concentrix, Sitel Philippines, and Teletech Philippines. My work involves direct customer interaction and support through chat and phone channels, handling airline customer service, and sales communications. I have developed skills in customer relationship management, chat support platforms, and sales processes, applying these in fast-paced call center environments.

What I'm looking for

Virtual Assistant, Chat Support, Customer Service

Experience

Full Potential Solutions

Sales Chat Representative

Full Potential Solutions

Sep 2021 – Aug 2022
Sales Chat SupportCustomer ServiceChat Platforms

Sales Chat Representative

Concentrix

Oct 2013 – May 2015
Sales Chat SupportCustomer ServiceChat Platforms
Sitel Philippines

Airline Representative

Sitel Philippines

Apr 2011 – Sep 2013
Customer ServiceAirline Customer SupportCall Center

Customer Service Representative

Teletech Philippines

Oct 2009 – Apr 2011
Customer ServiceCall CenterPhone Support

Education

Eulogio “Amang” Rodriguez Institute of Science and Technology

B. S. Business Administration · Management

2006
Manuel A. Roxas High School

Manuel A. Roxas High School

1999
F. Ma. Guerrero Elementary School

F. Ma. Guerrero Elementary School

1995

Skills

Video EditingPhoto EditingData EntryTechnical SupportsalesSales Chat SupportCustomer Service

Languages

English (Professional working proficiency)Tagalog (Native or bilingual proficiency)