Laura Marunowski

About

I am currently a legal assistant for a law firm specializing in personal injury. Detail-oriented professional with over a decade of experience in legal administration and high-volume record management. Strong verbal and written communication skills and ability to multi-task. Specialized expertise in requesting, reviewing, and tracking confidential medical records under strict HIPAA compliance. Proven track record of navigating complex insurance and legal systems to ensure timely data retrieval with accuracy. Core Competencies • Medical Records Collection & Tracking • High-Volume Provider Outreach • HIPAA Compliance & Confidentiality • Multi-Line Phone & Fax Systems • Microsoft Excel & Data Entry • Schedule & File Management • Professional Client & Clinician Relations • Prioritization & Detail Orientation Work Experience: D’Amico Law Office 06/2014 - present Legal Assistant ● Responsible for requesting, tracking, reviewing, and organizing confidential medical charts and bills for personal injury claims. ● Reporting new motor vehicle accident claims to insurance companies for personal injury clients. ● Efficiently handle communications via phone (inbound and outbound), email, voicemail and fax. ● Client intake, assessments, client registration. ● Appointment scheduling. ● Assist new clients with paperwork. ● Drafting professional correspondence to clients and insurance companies. ● Maintain digital and physical files. Bradley Stone Industries – Solon OH 03/2014 – 05/2014 Front Desk Receptionist ● Managing of new client intake process. ● Handling of high volume multi-line inbound phone systems and directing calls efficiently. ● Scheduled all client appointments, maintaining organized records and ensuring clear communication protocols were followed. Coldwell Banker Hunter Realty – Beachwood OH 12/2002 – 03/2014 Administrative Assistant ● Conducted extensive data entry of property listings and home warranties using Word and Excel, ensuring high accuracy. ● Answer phones, scheduling appointments, excellent customer service. ● Misc. clerical duties. ● Assistant to office manager. ● Maintained and updated the company website.

What I'm looking for

Legal assistant, legal intake, medical record retrieval, customer service

Education

Brush High School

Lakeland Community College

Early Childhood Education

Certifications

Skills