Sacramento, United States
#OpenToWorkI have been working in hospitality and property management since 2017, most recently as an Executive Meeting Manager at DoubleTree by Hilton in Sacramento. Over these years, I have gained experience in sales, event management, and client relations across hotels and residential leasing. My work spans negotiating contracts, managing events, and coordinating with multiple departments to ensure client satisfaction. I use systems like CI/TY, Delphi, and Yardi, and I am proficient with Microsoft Word, Excel, and Google Docs. I also create engaging social media content on platforms such as Instagram, X, Snapchat, Facebook, and TikTok to support marketing efforts.
DoubleTree by Hilton
• Negotiate and quote rates and agreements on guestrooms and event space to maximize overall hotel revenue • Consistently exceeds quarterly sales goals • Works with current and future clients to ensure successful events and produce return business • Attends networking events to better acquaint myself to the industry and current markets
Capitol Towers Apartment Homes
• Met with prospective residents to understand their needs, preferences and budget while showcasing our property • Inspected vacant units and created work orders while working closely with maintenance and housekeeping staff to ensure homes were ready for future residents • Prepared lease agreements and assisted residents with their move in process including collecting deposits and rent • Planned and hosted events at the property for current residents
Napa Valley Marriott Hotel and Spa
• Responsible for acting as a liaison between the client and operating departments to ensure a successful meeting and to generate repeat business and customer satisfaction • Worked collaboratively with internal departments to ensure all client information is relayed and executed accurately • Focused on upselling food and beverage, meeting room rental, guest room rates, and other hotel services • Represented hotel to all guests and clients, providing exceptional customer service and sales
Hostelling International USA
• Trained five new employees on company procedures and protocol • Balanced daily and monthly finances using Microsoft Excel • Oversaw reservations and assist guests at check in • Designed and instruct social events to welcome guest interaction • Interacted with international and domestic guests
Bachelor of Arts · Communications
