About
Proficient Quality Assurance Technician with over 20 years of experience in data collection and analysis, adept in ISO and IATF compliance.
Successfully managed quality data for executive presentations and trained staff, leading to improved process efficiency.
Recognized for achievements in quality management and internal auditing, fostering strong supplier relationships.
With a commitment to high standards and continuous improvement, poised to contribute valuable insights and support operational excellence.
Experience
Quality Assurance Technician / Senior Data Collector
Feltex Fehrer
Mar 2017 – Sep 2018
• Collected, analysed, and compiled daily, weekly, and monthly production and quality data for executive presentations.
• Managed the Reject (Quarantine) Store, ensuring meticulous handling and documentation of non-conforming materials.
• Coordinated return-to-supplier communications and notifications, fostering efficient and professional supplier relationships.
• Facilitated staff training programmes within the Quality Assurance department to enhance compliance and standardise product consistency.
• Participated in internal and external audits, ensuring adherence to ISO 9001 and IATF 16949 standards.
• Conducted calibrations and maintained equipment accuracy to support reliable testing and reporting.
• Implemented containment actions for non-conforming products to mitigate customer impact.
• Oversaw environmental and health & safety procedures, including spill containment and emergency response measures.
• Handled stationery control, purchase requisitions, absentee replacements, and general administrative tasks effectively.
• Updated all information and KPI boards, ensuring transparency and awareness across the department.
• Participated in conference calls, meetings, and internal reporting, ensuring efficient communication and documentation flows.
Data CollectionISO 9001IATF 16949
Industrial Sewer / Quality Assurance Administrator / Senior Data Collector
Lear Corporation
Nov 1995 – Sep 2016
• Initiated employment as an Industrial Sewer, acquiring a thorough understanding of production processes and quality standards.
• Advanced to Administrator Controller, overseeing data collection, inspection processes, and quality documentation management.
• Supported production line setups and facilitated training for new team members on policies, job instruction procedures, and defect detection.
• Ensured that all quality checks were implemented and documented effectively throughout all stages of production.
• Assisted with preparation and management of documentation.
• Acknowledged for exemplary leadership abilities, providing guidance and support to all teams.
• Contributed to enhancements in efficiency and scrap reduction through root cause analysis and execution of corrective actions.
Data CollectionQuality DocumentationRoot Cause Analysis
Education
McCarthy Senior Secondary School
1988 – 1993
Certifications
ISO 9001:2015 / IATF 16949:2016 QMS
Holmes and Mann Associates SA
2018 – No expiry
Hazardous Materials & Awareness
Riverport Training Academy
2015 – No expiry
Spill Containment
Xtreme Learning Academy
2011 – No expiry
Quality Concepts, Principles, and Documentation
Wynleigh International
2009 – No expiry
Microsoft Excel & Word
Addskills Development
2008 – No expiry
Occupational Health & Safety Representative / Accident & Incident Investigations
Moorehouse Consulting
2008 – No expiry
Spill Response
Extreme Projects
2007 – No expiry
Time Management
Primeserv HR Solutions
2007 – No expiry
Internal Layered Process Auditing
Holmes and Mann Associates SA
2006 – No expiry
ISO 9000:2000 Quality Management Systems
Holmes and Mann Associates SA
2006 – No expiry
Health and Safety Representative
Holmes and Mann Associates SA
2005 – No expiry
ISO 22000:2018 – Food Safety Management System
Alison Online Academy
Fundamentals of Health & Safety in the Workplace
Alison Online Academy
Diploma in Business Management and Entrepreneurship
Alison Online Academy
Diploma in Supervision
Alison Online Academy
Diploma in Industrial Engineering & Operations Management
Alison Online Academy
Diploma in Occupational Hygiene
Alison Online Academy
Diploma in Business Administration & Business Law
Alison Online Academy
Diploma in Human Resource Administration & Discipline
Alison Online Academy
Diploma in ISO Standards – Integrated Management Systems
Alison Online Academy
Skills
Organizational EfficiencyAttention to DetailTeam CoordinationDigital ReportingMicrosoft OfficeProblem SolvingContinuous ImprovementAdministrative SupportTime ManagementStaff TrainingSupplier CommunicationContainmentProcess CalibrationExternal AuditingInternal AuditingIATF ComplianceISO ComplianceData Collection
Languages
English (Full professional proficiency)Afrikaans (Native or bilingual proficiency)German (Limited working proficiency)
