About
Computer Engineering student passionate about IT infrastructure, networking, and information systems. Combining solid technical training with high rigor acquired in demanding environments (healthcare and support), seeking a Junior IT Administrator / IT Support Technician role in Luxembourg.
Motivated, methodical, and problem-solving oriented.
Experience
Medical Technical Assistant / Healthcare Auxiliary
Hospital de São José
Mar 2024 – Present
Direct support to medical teams in a fast-paced, critical healthcare environment.
Strict compliance with safety, hygiene, and data confidentiality protocols.
Developed high adaptability, rigorous attention to detail, and active listening skills.
Healthcare supportSafety protocolsData confidentiality
Logistics Operator / Warehouse Assistant
DPD
Nov 2021 – Dec 2021
Receiving, quality control, order preparation, and shipping under tight time constraints.
LogisticsQuality controlOrder preparation
Cashier / Customer Service Assistant
Sonae MC
Sep 2019 – Apr 2020
Checkout operations, customer service, and adherence to safety and organizational standards.
Customer serviceCheckout operationsSafety standards
Education
Universidade Autónoma de Lisboa
Bachelor’s Degree · Computer Engineering
2023
Omni Aviation Academy
Cabin Crew Training
2025 – 2025
Citeforma
Programming & Information Systems
2022 – 2023
Colégio Pitabel
Administrative Management Technician (EQF Level 4)
2014 – 2016
Certifications
Introduction to Cybersecurity
Cisco Networking Academy
2026 – No expiry
Network Support and Security
Cisco Networking Academy
2026 – No expiry
Skills
HTMLSQLPythonOutlookMS OfficeZoomMS TeamsAnyDeskHelpdeskData ProtectionCybersecurityCiscoWANLANTCP/IPVirtualBoxVMwareLinuxWindows 10/11Windows Server
Languages
Portuguese (Native or bilingual proficiency)English (Professional working proficiency)French (Elementary proficiency)