Loveth Enudo

Loveth Enudo

Trained Virtual Assistant and Client Support professional

Delta State, Nigeria

#OpenToWork

About

Trained Virtual Assistant and Client Support professional with a strong foundation in customer engagement, content strategy, research and operational co-ordination. Skilled in CRM management, email support, chat support, customer communication, scheduling, and data management. Adept at handling customer inquiries, resolving issues efficiently, and supporting daily business operations in fast-paced environments.

What I'm looking for

I am seeking a remote role in Virtual Assistant, Executive Assistant, Customer Support, Customer Success and Project Coordination. where i can use my strong organization, communication and digital skills to support business operation and contribute to a positive client experience. I am particularly interested in roles in calendar, email management, CRM administrative, customer success, data entry, online research, meeting coordination documentation, task management and project management.

Experience

Giovantas Hotel

Guest Support Assistant

Giovantas Hotel

Jun 2023 – Present

Managed guest inquiries, payment records, and daily customer interactions. Supported administrative operations and conflict resolution processes. Maintained organized documentation and smooth front-desk communication.

Customer CommunicationPayment RecordsConflict Resolution
Excelerate 2026

Project Management Associate Early Remote Internship

Excelerate 2026

Jan 2026 – Jan 2026

Collaborated on project coordination, workflow tracking, and timeline management Utilized project management tools to support administrative tasks and team deliverables

Project CoordinationWorkflow TrackingTimeline Management
Expertnaire

Customer Service Representative

Expertnaire

Jan 2022 – Jun 2023

Provided email and chat support to customers using digital products. Assisted clients with onboarding and product usage guidance. Resolved customer concerns and improved customer satisfaction.

Email SupportChat SupportCustomer Onboarding
Maxin Lotus Hotel

Sales Representative

Maxin Lotus Hotel

Aug 2019 – Jan 2022

Delivered high-quality customer support while managing multiple responsibilities efficiently. Assisted with handling customer requests and maintaining organized service operations. Demonstrated strong communication and multitasking skills under pressure.

Customer SupportCommunicationMultitasking

Cashier

Erimo Pharmaceutical Limited

Jun 2017 – Aug 2019

Processed transactions and maintained accurate financial records. Assisted customers professionally and supported daily administrative tasks.

Transaction ProcessingFinancial RecordsCustomer Assistance

Education

College of Education Warri

College of Education Warri

National Certificate in Education (NCE)

2017

Uwangua College

Senior Secondary School Certificate (WAEC)

2014

Certifications

Certificate in Virtual Assistance, Customer Service & Technical Support

Digital Witch Support Community

2026 – No expiry

Skills

Online ResearchEmail ManagementCold CallingCRM AdministrationProblem SolvingAdaptabilityMultitaskingTime ManagementClient CommunicationMicrosoft Office SuiteGoogle WorkspaceData EntrySchedulingAdministrative SupportProject CoordinationCustomer ServiceChat SupportEmail SupportCRM ManagementVirtual Assistance

Languages

English (Professional working proficiency)