R V LAKSHMIKANTH DH

Leading enterprise reporting and analytics initiatives while managing reporting delivery, technical architecture, BI governance, stakeholder engagement, and team performance. Lead a team of 15 Data Engineers, BI Developers, and Analysts responsible for enterprise reporting solutions, dashboards, analytics platforms, data pipelines, and reporting enhancements. Serve as the Project Manager and Technical Architect for the engagement, owning the end-to-end delivery lifecycle from requirements and planning through solution design, execution, testing, deployment, and stakeholder governance, alongside core Power BI and Azure architecture responsibilities. Own the end-to-end operational reporting and analytics lifecycle covering requirements, analysis, solution design, development, testing, deployment, and production support. Manage reporting roadmaps, delivery priorities, resource allocation, workload planning, resource forecasting, utilization tracking, and delivery governance across multiple concurrent initiatives. Architect and review Power BI dashboards, semantic models, datasets, dataflows, and Azure-based data solutions, ensuring alignment with business objectives and technical standards. Partner with business stakeholders and clients to gather requirements, define KPIs, prioritize enhancements, assess change requests, and align delivery with business expectations. Monitor reporting performance, data refresh schedules, dashboard availability, data accuracy, and user adoption to maintain reliable reporting services. Establish and enforce BI governance standards covering development practices, documentation, security, deployment, workspace management, access controls, and quality standards. Review out-of-scope change requests, perform impact analysis, estimate effort, identify resource requirements, and coordinate delivery through appropriate governance processes. Provide technical leadership, architecture guidance, solution reviews, mentoring, and best-practice direction for BI Developers and Data Engineers. Lead project planning and delivery management, including effort estimation, resource forecasting, workload prioritization, delivery reporting, risk management, and stakeholder communication. Drive automation and process improvement initiatives to reduce manual reporting activities, optimize workflows, and improve operational reporting efficiency. Function as Project Manager for key reporting and analytics initiatives, operating in a PMO capacity to own project charters, scope definition, milestone planning, budget and effort tracking, RAID logs, and steering committee status reporting alongside architecture and delivery responsibilities. Drive Agile and Kanban-based delivery execution across the reporting portfolio, using Advanced Excel for ad-hoc analysis and reporting, while ensuring strong communication, collaboration, and stakeholder alignment across Managed Services and Operations Management functions. Oversee IT Service Management (ITSM) practices for the reporting function, including SLA adherence, service operations, and incident/production support governance, ensuring reporting services meet defined availability and performance commitments.

Led BI and analytics delivery teams responsible for enterprise reporting solutions, data platforms, reporting operations, and global client engagements. Managed delivery execution, stakeholder communication, technical governance, resource planning, and reporting enhancements across multiple industries. Delivered 100+ Power BI and SSRS reports for global clients across government, food distribution, technology, and enterprise sectors, supporting operational, financial, and executive decision-making. Managed enterprise reporting operations and KPIs, providing executive dashboards and actionable insights into business performance, resource utilization, and operational efficiency. Led data migration and cloud modernization initiatives from on-premise SQL Server to Azure SQL and AWS Redshift, ensuring data integrity, continuity, and successful delivery. Improved ETL performance by 30% through SSIS optimization, pipeline enhancements, query tuning, and data-processing improvements. Improved reporting efficiency by 25% through automated scheduling and reporting process optimization using Infoburst. Architected Azure data platforms integrating Azure Data Factory, Azure SQL, and Power BI for scalable enterprise reporting and analytics. Established Power BI governance and reporting standards covering workspace management, security, deployment, development practices, and enterprise reporting controls. Implemented Neo4j Graph Database solutions enabling relationship analysis and recommendation capabilities. Managed requirements, estimation, change requests, UAT, delivery planning, and client communication, ensuring successful project execution and stakeholder alignment. Served as Point of Contact for select client engagements, developing project plans, timelines, and budgets, managing resource allocation and RAID logs, and delivering status reporting to leadership and client stakeholders. Managed delivery using Agile methodology, tracking user stories and work items through Azure Boards, JIRA, and similar tools for sprint and workload planning; relied on Advanced Excel for reporting and ad-hoc analysis; and supported Managed Services engagements covering ongoing production support and service operations for client reporting platforms. Established SOPs, operational frameworks, and process improvements to improve consistency, productivity, resource utilization, and continuous improvement. Recognized with Best Employee Award – 5 times and Best Project of the Quarter Award – 3 times at Techwave Consulting, along with client recognition for technical expertise, solution architecture, delivery excellence, and stakeholder collaboration.

Collaborate with the project team to verify project requirements by studying the client's needs and engaging in discussions. Ensure confidentiality and safeguards operations by handling client information in a secure and confidential manner. Maintains user reference by writing and revising database descriptions to provide accurate and up-to-date documentation. Develops and executes complex analytic queries on large datasets, extracting meaningful insights from the data. Keeps abreast of new developments and features of the system, staying up to date with the latest advancements in the field. Actively participates in application performance optimization activities, identifying areas for improvement and implementing necessary enhancements. Creates Entity Relationship (ER) Diagrams to visually represent the proposed database structure, facilitating better understanding and communication among stakeholders. Designed and optimized MySQL database structures, stored procedures, and indexing strategies for scalable application solutions. Performed database performance tuning and optimization, improving application response times across pharmaceutical and financial domain projects. Delivered database solutions for: iFormulary – Pharmaceutical data platform SimpleTruckTax – Tax filing application

Client: Tata Teleservices / Docomo — TCS Managed telecom subscriber data, SQL performance tuning, and data quality activities for large-scale telecom operations. Conducted user training on new system functionalities, ensuring smooth adoption and effective utilization. Monitored, analyzed, and resolved application errors, implementing permanent fixes to improve system stability and performance. Provided production support using tools like Toad, handling business requests within SLA and maintaining accurate subscriber data. Collaborated with developers and project managers across teams to optimize application performance and ensure successful project delivery.

Provided technical support in person, over the phone, and remotely, resolving hardware, software, and system-related issues promptly. Installed, configured, and maintained operating systems, desktops, laptops, and peripheral devices to ensure optimal performance. Diagnosed, troubleshot, and escalated critical issues while documenting incidents and resolutions for efficient issue tracking. Monitored recurring technical problems, kept up with system updates, and communicated improvement opportunities to management.