lume Shivas

Supported the CEO and Founder across a wide range of executive, administrative and business operations, acting as a key point of coordination between leadership, clients, advisors and internal teams. Managed a fast-paced and constantly changing workload, ensuring that priorities were organised, deadlines were met and important tasks were followed through to completion. My responsibilities included managing calendars and meetings, coordinating appointments, preparing and organising documents, handling correspondence, maintaining confidential information and assisting with day-to-day business administration. I also supported client onboarding processes, communicated with clients and stakeholders, gathered and organised information, and assisted with various projects and business requirements as they arose. The role required a high level of discretion, attention to detail and initiative, particularly when dealing with sensitive information or urgent requests from senior management. I was trusted to work independently, prioritise competing demands and identify what needed to be handled without constant supervision. I regularly worked across different areas of the business and had to adapt quickly to new responsibilities, systems and processes. This strengthened my ability to problem-solve, communicate professionally, manage multiple priorities and remain calm and organised under pressure. Working closely with the CEO and Founder also gave me valuable exposure to business decision-making and the day-to-day realities of running a company. I learned how to anticipate needs, take ownership of tasks and provide practical support that allowed senior leadership to focus on higher-level priorities.