Chicago, United States
#OpenToWorkI have over three decades of experience in education and customer service, most recently running my own virtual call center business since 2011. My work spans teaching music in Chicago Public Schools for over 20 years and managing client relationships and technical support through Arise Virtual Solutions, Inc. My expertise includes live chat and phone-based technical support, customer service management, and client interaction across finance, telecommunications, and e-commerce industries. I have taught K-12 music education, including AP Music courses, and I am skilled in Microsoft Office, Salesforce, ServiceNow, Slack, and SaaS platforms.
Self Employed
I've previously partnered with the B2B2C company: Arise Virtual Solutions, Inc for my Fortune 500 Clients • This was a Remote Work from Home Position • I have had 2 major Clients thru this company since 2012, but I decided to stay with one client for the latter 2 years, as I sought to Expand my Business with different Clients who needed my expertise in Customer & Technical Service.
Chicago Public Schools
Music Educator - K-12 State of IL Certified • Worked in K-8 with General Music Students • Worked in 9-12/High School with Choral, General, and Music Theory Students • Previously taught a College Level AP Music Course for HS aged students
High School Diploma
Music Education
