MOHAMMAD MAAS BIN ZAKARIA

MOHAMMAD MAAS BIN ZAKARIA

Virtual Assistant | Customer Support | Operations Assistant | English / ESL Tutor

Cox's Bazar, Bangladesh

#OpenToWork

About

About Me Detail-oriented recent graduate with fluent English communication skills, seeking remote opportunities in administrative support, customer service, and operational task management. Quick to learn new tools, highly organized, and focused on delivering accurate, timely results for distributed teams. Core Strengths: Communication & Writing: Clear written English for customer emails, documentation, proofreading, and team updates. Task Execution & Research: Efficient web research, accurate data entry, document formatting, and inbox/calendar management. Reliability: Self-motivated worker comfortable following detailed guidelines, managing time independently, and meeting strict deadlines. Remote Stack & Work Style: Comfortable working asynchronously across time zones. Proficient with Google Workspace (Docs, Sheets, Slides), Slack, Zoom, Trello, and Notion.

What I'm looking for

I am looking for entry-level remote positions in Online English Teaching / ESL Tutoring, Virtual Assistance, Customer Support, or Operations Support. As a fluent English speaker with a background in education, academic tutoring, and volunteer project coordination, I thrive in roles that require clear communication, reliable task execution, and detail-oriented organization. Whether delivering structured English lessons, managing customer inquiries, or handling daily administrative workflows.

Experience

Academic Research & Data Projects

Academic Research & Data Projects

Jul 2024 – Present

Data Entry & Report Synthesis: Collected, cleaned, and analyzed qualitative and quantitative data sets for academic research papers using Microsoft Excel and Google Sheets. Critical Thinking & Writing: Synthesized complex economic concepts into clear, structured essays, summaries, and presentation decks in fluent English.

Critical ThinkingWritingData entry

Campaign & Operations Coordinator

Volunteer & Community Initiatives

Coordinated end-to-end logistics for emergency supply distribution, blood donation drives, and environmental projects. Managed digital outreach and written communications for community fundraising campaigns to drive public engagement. Facilitated youth mentorship programs and literacy drives, guiding participants in public speaking, career growth, and goal setting.

Campaign CoordinationLogisticsDigital Outreach

Educator & Academic Tutor

Educational Institution & Private Practice

Managed daily teaching schedules, student progress tracking, and digital learning materials for diverse groups. Communicated complex academic concepts clearly in fluent English, tailoring explanations to individual learning needs. Handled administrative workflows, including grading schedules, progress reporting, and parent communication via digital channels.

TeachingStudent Progress Tracking

Education

Cox’s Bazar Govt College

Bachelor of Science · Economics

2024

Skills

Virtual AssistanceCustomer SupportWeb ResearchAdministrative SupportAsynchronous CommunicatioAttention to DetailTask PrioritizationEvent LogisticsWeb ResearchCampaign CoordinationData EntryProofreadingCustomer SupportWritten & Spoken EnglishMicrosoft Office 365NotionTrelloZoomSlackGoogle Workspace

Languages

English (Full professional proficiency)Bengali (Native or bilingual proficiency)