About
Administrative and Customer Service Professional with 10+ years of experience supporting office operations, member services, customer relations, scheduling, records management and administrative processes.
Recognized for strong communication skills, attention to detail, professionalism, and the ability to build positive relationships with customers, members, and colleagues. Experienced in handling confidential information, maintaining accurate records, and delivering exceptional service in fast-paced environments.
What I'm looking for
Small company, part time, remote, prefer no phone calls.
Experience
Front Desk Representative
Royal Fitness
May 2017 โ Jun 2026
Delivered exceptional customer service to members and guests in a fast- paced environment.
Managed member accounts, registrations, check-ins, and scheduling activities.
Supported daily administrative operations and resolved customer concerns professionally.
Customer ServiceMembership ServicesAppointment Scheduling
Clerical Assistant
Super Fitness
Sep 2013 โ May 2017
Provided administrative and customer support for memberships and facility operations.
Assisted prospective members with tours, enrollment, and service inquiries.
Maintained records, processed documentation, and ensured data accuracy.
Administrative SupportRecords ManagementCustomer Relations
Public Safety Intern
Delaware River Port Authority
Jun 2012 โ Aug 2012
Organized case files, maintained records, and supported administrative functions.
Assisted with timekeeping documentation.
Professional internal phone communications.
Records ManagementData EntryCommunication Skills
Education
Harcum College
Associate of Science ยท Sports Management
Skills
Attention to DetailMulti-TaskingCommunication SkillsTeam CollaborationProblem ResolutionsMembership ServicesFront Desk OperationsCustomer RelationsRecords ManagementData EntryCalendar ManagementAppointment SchedulingOffice AdministrationCustomer ServiceAdministrative Support