Maggie Haeffner

Maggie Haeffner

Flexible Administrative and Customer Service Professional

Audubon, United States

#OpenToWork

About

Administrative and Customer Service Professional with 10+ years of experience supporting office operations, member services, customer relations, scheduling, records management and administrative processes. Recognized for strong communication skills, attention to detail, professionalism, and the ability to build positive relationships with customers, members, and colleagues. Experienced in handling confidential information, maintaining accurate records, and delivering exceptional service in fast-paced environments.

What I'm looking for

Small company, part time, remote, prefer no phone calls.

Experience

Royal Fitness

Front Desk Representative

Royal Fitness

May 2017 โ€“ Jun 2026

Delivered exceptional customer service to members and guests in a fast- paced environment. Managed member accounts, registrations, check-ins, and scheduling activities. Supported daily administrative operations and resolved customer concerns professionally.

Customer ServiceMembership ServicesAppointment Scheduling
Super Fitness

Clerical Assistant

Super Fitness

Sep 2013 โ€“ May 2017

Provided administrative and customer support for memberships and facility operations. Assisted prospective members with tours, enrollment, and service inquiries. Maintained records, processed documentation, and ensured data accuracy.

Administrative SupportRecords ManagementCustomer Relations
Delaware River Port Authority

Public Safety Intern

Delaware River Port Authority

Jun 2012 โ€“ Aug 2012

Organized case files, maintained records, and supported administrative functions. Assisted with timekeeping documentation. Professional internal phone communications.

Records ManagementData EntryCommunication Skills

Education

Harcum College

Harcum College

Associate of Science ยท Sports Management

Skills

Attention to DetailMulti-TaskingCommunication SkillsTeam CollaborationProblem ResolutionsMembership ServicesFront Desk OperationsCustomer RelationsRecords ManagementData EntryCalendar ManagementAppointment SchedulingOffice AdministrationCustomer ServiceAdministrative Support