Manaswini Balguri

• Led requirements gathering and analysis for enterprise healthcare initiatives supporting member services and operational improvements. • Facilitated workshops with business, compliance, and technology teams to align project requirements and objectives. • Translated business requirements into user stories, acceptance criteria, and functional specifications for Agile development teams. • Collaborated with Product Owners and Scrum teams to prioritize backlogs and support sprint planning activities. • Analyzed and improved business processes to support workflow standardization and regulatory compliance. • Documented business processes, workflow diagrams, and future-state solutions to improve operational efficiency. • Performed data mapping and analysis to support reporting requirements and ensure data consistency across enterprise applications. • Collaborated with technical teams to define API integration requirements and support system interoperability. • Gathered and documented functional and non-functional requirements including performance, availability, and security considerations. • Coordinated User Acceptance Testing (UAT), developed test scenarios, tracked defects, and obtained business approval for production releases. • Collaborated with stakeholders to identify opportunities for analytics and AI-enabled process improvements, documenting business requirements for intelligent solutions.

• Gathered and documented business requirements for healthcare administration and patient management systems. • Partnered with clinical, billing, and operations teams to identify process improvement opportunities and streamline workflows. • Created BRDs, FRDs, use cases, workflow diagrams, and functional documentation to support project delivery. • Conducted As-Is and To-Be analysis to optimize business processes and improve operational efficiency. • Performed data analysis and mapping to support reporting requirements and ensure data accuracy across systems. • Supported system validation and configuration reviews to ensure alignment with business and technical requirements. • Collaborated with developers and QA teams to define acceptance criteria, resolve issues, and support successful project delivery. • Coordinated UAT planning, execution, defect tracking, and validation activities for application releases. • Supported post-implementation activities, including user support, defect resolution, and release management.

• Assisted in gathering and documenting business requirements for healthcare administration and patient management systems. • Supported business and operations teams in analyzing existing processes and identifying improvement opportunities. • Helped prepare BRDs, FRDs, use cases, workflow diagrams, and functional documentation under the guidance of senior analysts. • Participated in requirement validation and system review sessions to ensure alignment with business needs. • Assisted in User Acceptance Testing (UAT) activities, including test case preparation, issue tracking, and validation. • Performed process analysis and workflow assessments to support operational efficiency improvements. • Coordinated with developers and QA teams to clarify requirements and support issue resolution. • Supported documentation, business sign-off, and post-implementation activities such as user support and defect reporting.

Agile Foundations

IBM

Business Analysis Fundamentals

IIBA