About
Product Manager with experience leading customer-facing product initiatives in a high-growth proptech startup. Proven track record of translating customer problems into scalable product solutions, modernizing recommendation systems, launching AI-powered capabilities, and driving cross-functional initiatives from discovery through production. Leverages a background in Customer Experience to bring deep customer empathy, technical fluency, and operational expertise to product strategy and execution.
Core Competencies
Product Strategy & Roadmapping
Product Discovery
Customer Research & Interviews
Cross-functional Leadership
Product Requirements (PRDs)
Backlog Prioritization
API Integrations
AI / LLM Product Development
Fraud Prevention & Risk Products
Data Analysis & Reporting
Product Analytics
Stakeholder Management
Experience
Product Manager
Rent Butter
Jan 2023 – Present
Designed and launched manual criminal review workflows that shifted operational ownership from Engineering to analysts.
Led first independently owned API integration for the recommendation engine from discovery through launch.
Redesigned application processing to support group recommendations instead of individual recommendations.
Implemented third-party fraud detection capabilities to strengthen applicant verification.
Led vendor evaluation and implementation for address autocomplete, reducing application errors and support requests.
Redesigned engineering bug intake by replacing an ad hoc Slack support model with a structured Jira workflow, reducing developer interruptions and enabling junior engineers to dedicate the majority of their time to planned development work.
Served as primary QA lead while managing product delivery, ensuring quality across major feature releases.
Managed criminal dispute operations and trained analysts during the transition to a dedicated review team.
LLMAPI integrationAI chatbotScrumAgile
Assist full stack web development bootcamp students in understanding and implementing MERN Stack concepts.
Debug student code and provide detailed feedback on their code.
MERN StackDebuggingFull stack developmentTechnical feedbackFull stack projects
Education
University Wisconsin Madison
2021
Certifications
Professional Scrum Product Owner I
Scrum.org
2025 – No expiry
PBSA FCRA Core Certificate
Professional Background Screening Association (PBSA)
2024 – 2026
Confluence Fundamentals Badge
Atlassian
2023 – No expiry
Software quality assurance and testing
QATUTOR
2023 – No expiry
Foundations of User Experience (UX) Design
Coursera
2022 – No expiry
Skills
Product ManagementChatGPTClaudeFigmaIntercomHubSpotConfluenceJira
Languages
English (Native or bilingual proficiency)
