About
Experienced Health Information Systems and Data Management professional with over 7 years’ experience supporting District Health Services within the Department of Health environment.
Proven expertise in Tier.
Net, WebDHIS, SQL databases, data quality assurance, reporting, and district-wide information system support.
Strong background in data analysis, system coordination, facility support, and compliance reporting, with prior exposure to government and municipal systems.
Currently supporting the Dr Kenneth Kaunda District, with deep institutional knowledge of district health information processes.
What I'm looking for
I am looking for an opportunity where I can have a great impact in the organization that will see me as an asset and be willing to make use of my experience, skills and knowledge to the benefit of my future employers growth.
I am looking to work remotely and to also benefit, gain and expand my experience, knowledge, and skills, and be financially edified in a tantamount manner as per my contribution to the my new employer.
Experience
DATA SYSTEM SUPPORT SPECIALIST (DSSS)
Jan 2019 – Present
Provide district-wide support for Health Information Systems including Tier. Net and HPRS across health facilities and sub-district offices.
Ensure data quality, accuracy, completeness, consistency and timeliness in line with Department of Health standards.
Configure, maintain and support SQL databases for Tier. Net and related health systems.
Support data analysis and interpretation for district reporting and decision- making.
Conduct system assessments at facilities and sub-district offices to ensure compliance and functionality.
Provide technical and information system support to facility data capturers, information officers, and managers.
Support periodic reporting requirements and preparation of data for district and provincial submissions.
Implement and maintain information system security and governance controls.
Troubleshoot system challenges and coordinate resolutions to minimise service disruption.
Act as a link between facilities, district management, and provincial information systems structures.
Tier.NetSQL ServerHPRS
The Aurum Institute – Dr Kenneth Kaunda District
DATA CAPTURER
Oct 2018 – Dec 2018
Captured clinical and patient data into Tier. Net and WebDHIS.
Compiled weekly facility reports.
Verified paper-based data against electronic records.
Applied the Four Cs of Data Quality: Completeness, Correctness, Consistency, Currency.
Adhered to DoH data management SOPs and confidentiality requirements.
Tier.NetWebDHISData Quality Assurance
The Aurum Institute – Klerksdorp
Car Salesperson
Feb 2015 – Jun 2018
- Apply for finance for clients by filling their personal details on the application form
- Engage in conversation with clients to convince them to buy a car
- File client’s personal information accordingly
- Answer phone calls/Make phone calls to clients
- View feedback from Signio regarding clients’ feedback from bank
Client CommunicationData FilingPhone Communication
Arnold Motors Klerksdorp
LARGE POWER USER (LPU) OPERATOR
Mar 2013 – Nov 2014
Monitored master stations/servers and generated system and communication reports.
Analysed system data to identify faults, anomalies, and performance issues.
Generate relevant reports from master station, e.g. daily Comms, meter events, master data, trend analysis, etc.
Coordinated system updates and data corrections.
Supported integration of data into SAP systems.
Follow daily Operation Centre checklist.
Attend to ad hoc requests for meter information from master station.
Monitor inbound and outbound integration of flat file into SAP.
Follow up on investigation (Based on feedback from Field Technician or SAP.) Create relevant master data in Master Station, should automated process be offline as well as update/correct information on master station
SAPSystem MonitoringData AnalysisSystem SupportService Coordination
City of Tshwane Metropolitan Municipality
TV Presenter
Mar 2012 – Jul 2012
Encourage teenage viewers to live a Christian life
Public SpeakingBroadcastingAudience Engagement
RTM (DSTV Public Channel) Johannesburg
Education
Falcon Business Institute, JHB
NQF L4 IT Technical Support (PC Engineering) A+ and N+
2011 – 2012
Pinnacle Business College, Braamfontein
Diploma · Computer Engineering
2011 – 2012
Ekurhuleni West College, Germiston
Information Technology (NCV) L2
2010 – 2010
Skills
Data CapturingSystem AssessmentsData Management SOPsPerformance ReportingSystem CoordinationData VerificationStakeholder ReportingUser TrainingReportingData AnalysisData Quality AssuranceTechnical SupportMS OfficeSAP CRMSAPHPRSSQL ServerWebDHISTier.Net
Languages
English (Full professional proficiency)Afrikaans (Limited working proficiency)
