Mayur Raykar

Clients: Experity Health (USA) | ServiceLink (USA) | Quest (USA) Domain: U.S Healthcare | Mortgage | Fintech Project 1: Vendor, Customer Management, Exception Management Platform — Quest, USA • Led end-to-end product development of Quest from scratch over 3 years — a platform used by 1,000+ users to manage 5,000+ vendors and customers. • Directed 2 agile teams of 15 across discovery, design, and delivery; owned the full product roadmap, backlog prioritization, and quarterly goal setting. • Replaced fragmented manual workflows with AI-powered automation — data matching, exception flagging, and RPA — reducing employee overhead and creating a centralized product data source. • Defined KPIs, tracked delivery velocity, and presented executive-level progress reports to US-based stakeholders weekly. Project 2: EMR, EHR & Practice Management — Experity Health, USA • Owned product strategy and delivery for Practice Management, EMR, and EHR systems for a US urgent care technology platform. • Drove AI-based clinical workflow automation and UI enhancements accelerating provider efficiency and reducing administrative burden. • Managed multiple scrum teams, ran all ceremonies (planning, refinement, review, retrospective), and maintained weekly executive reporting. Project 3: Mortgage Loan Origination Platform — ServiceLink, USA • Served as Product Owner and Scrum of Scrums facilitator across 8 agile teams for a US mortgage and title processing platform. • Directly managed 3 scrum teams, drove capacity and velocity planning, and successfully delivered MVP before project was discontinued due to client-side restructuring.

Clients: Standard Chartered Bank | Commercial Bank of Ethiopia | Kenyan Commercial Bank | FWD insurance Malaysia Domain: Insurance, Banking & Fintech • Delivered Digital Account Opening and Trade Finance systems for Standard Chartered Bank under the Cloud Makers Initiative — successfully going live across Africa and APAC. • Defined product roadmaps and functional designs for digitization across Ethiopia, Kenya, and South Africa; coordinated teams across Bangalore, Malaysia, Singapore, Ethiopia and South africa. • Led end-to-end product delivery including Product Backlog, UI/UX mockups, integration specifications, and stakeholder walkthroughs & BRD/FRD Documents for places where we used waterfall model. • Drove process transformation from manual As-Is workflows to AI-assisted To-Be automation for Trade Finance and Credit Business processes.

Client: Herbalife, USA | Domain: Global Order & Payment Management ( Migration project) • Re-engineered payment system workflows and led SQL-to-Oracle migration for Herbalife's global order and member management platform — impacting 93 countries. • Led stakeholder communication, BRD/FRD documentation, and milestone management for multi-country rollout delivering on time and within scope.

Clients: 10,000+ Hospitals / Providers | 32 Insurance Companies & TPAs / Payers | Government Bodies / Reinsurer | Domain: Healthcare • Architected and delivered an end-to-end cloud-based Payer-Provider healthcare platform across Asia, connecting 10,000+ hospitals and 32 insurers and TPAs. • Coordinated with Karnataka, Tamil Nadu and Andhra Pradesh government health authorities to automate healthcare claims and approvals, ensuring secure real-time data flow.

Client: Cerner healthcare solution | Domain: Healthcare • Delivered business analysis and consulting support across for one of the world's leading technology and consulting firms.

• Managed recruitment, onboarding, and HR process documentation for HP India projects.

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