Mercy Shittu

● Planned and developed outreach programmes, including objectives, activities, agendas, schedules, and implementation plans to support effective programme delivery. ● Collaborated with an executive team of over 10 members to coordinate educational programmes, mentorship sessions, tutoring, and student development activities, ensuring smooth execution of events. ● Conducted pre-outreach visits and engaged with school principals to discuss programme plans, activities, and logistics, ensuring alignment with school needs and successful programme delivery.

Future Pathway Initiative

● Provided administrative and operational support for over 30 clients through calendar management, email handling, data management, and client communication. ● Utilized digital tools such as Google Workspace to organize information, maintain records, and ensure timely completion of assigned tasks. ● Provided efficient and timely support to ensure individuals met critical deadlines, showcasing strong time management and organizational skills. ● Created and managed social media content to strengthen audience engagement and brand visibility, while monitoring campaign performance and preparing reports to inform digital marketing decisions. ● Conducted market research across real estate, fintech, and food industries, analysing business models, competitors, strengths, bottlenecks, selling points, and opportunities for revenue growth to inform strategic recommendations ● Planned and executed digital advertising campaigns for products and professional services, generating 20 book sales within two weeks and attracting 15+ customers for CV/resume branding services within three weeks.

Virtual Assistance & Sales Associate

● Managed clients’ calendars, scheduled meetings, and coordinated appointments to ensure efficient time management. ● Provided administrative support to clients through the preparation, editing, and formatting of professional documents, including CVs, cover letters, and business correspondence. ● Organized files and maintained accurate documentation using Google Workspace and Microsoft Office tools.

Asters Administrative Hub

● Managing the Director's calendar, appointments, meetings, and preparing meeting agendas, taking minutes, and following up on action items. ● Organizing social, welfare, and student engagement events, and maintaining confidential records and important documents. ● Coordinating with student associations, university departments, and external partners. Maintaining confidential records and important documents.

Director of Social Affairs, COLBIOS, FUNAAB

● Ensured smooth daily operations by attending to and resolving over 30+ customer inquiries, coordinating service requests, and maintaining a clean and organized work environment. ● Assisted customers with service selection, processed payments, and maintained accurate records of daily transactions. ● Handled cash transactions, monitored inventory of cleaning supplies, and provided excellent customer service that enhanced customer retention by 80%.

Aforesaid Limited

● Promoted hygiene products by educating customers on proper usage, providing promotional gifts with purchases, and building healthy customer relationships. ● Achieved monthly sales targets by consistently selling at least 10 packs of Hypo toilet cleaner, while accurately recording daily sales and providing timely stock updates. ● Fostered strong customer relationships through direct engagement, product demonstrations, and responsive assistance, contributing to positive customer experiences and repeat purchases.

Hypo Hygiene Products

Bavarde Virtual Sales Associate Practitioner Program Certificate

Bavarde

Jobberman's Build Careers for Workplace Training Certificate

Jobberman

ALX AFRICA Virtual Assistance Certificate

ALX AFRICA

Adgenius Hub Digital Marketing Training Certificate

Adgenius Hub

National Association of Ogun State Students Certificate of Service

National Association of Ogun State Students

Mastercard Foundation Entrepreneurship and Small Business Training Certificate

Mastercard Foundation