Miracle Aorfoor

About

Organized, detail-oriented Virtual Assistant and Customer Support Specialist with 1 year of hands-on experience managing online communities, digital communications, and administrative workflows. Skilled in managing CRM pipelines, streamlining inbox operations, and maintaining high customer satisfaction. Currently pursuing a degree in Industrial and Organizational Psychology, leveraging insights into human behavior and workplace dynamics to optimize customer relationships and team communication. Proficient in Google Workspace, HubSpot, and Trello.

What I'm looking for

I’m looking for remote administrative, virtual assistant, and personal assistant roles where I can help busy professionals and business owners stay organized and operate efficiently. I specialize in email management, calendar scheduling, CRM organization, and project tracking, and I’m open to both part-time and full-time opportunities.

Experience

Social Media Manager & Chat Assistant

Remote

May 2025 – Nov 2026

Community Management: Managed multi-platform online communities, driving growth and engagement through consistent, high-quality interactions. Performance Metrics: Successfully generated over 174,000 impressions, 12,000+ engagements, and 2,832 profile visits through targeted audience interaction. Customer Support: Resolved customer inquiries promptly via live chat and inbox management, ensuring a seamless and positive user experience. Workflow Optimization: Maintained organized communication records and handled day-to-day account activity to protect brand reputation.

Community ManagementLive Chat SupportInbox Management

Education

Skills

Languages