Perpetual Abel

Perpetual Abel

Customer Service Representative

Delta, Nigeria

#OpenToWork

About

Dedicated customer service professional with experience assisting customers, resolving inquiries, and maintaining positive customer relationships. Skilled in communication, problem-solving, complaint handling, teamwork, and service delivery. Able to work effectively in remote settings while maintaining professionalism, accuracy, and customer satisfaction. Strong written and verbal communication skills with keen attention to detail and a commitment to delivering exceptional customer experiences.

Experience

Customer Service Attendant

RAINOIL FUEL STATION

Aug 2025 – Jun 2026

• Assisted customers professionally and courteously during daily operations. • Addressed customer inquiries and resolved concerns promptly. • Processed transactions accurately while maintaining accountability. • Maintained safety, cleanliness, and compliance standards. • Worked collaboratively with team members to ensure efficient service delivery.

Customer ServiceTransaction ProcessingSafety Compliance
RIODES HOTEL AND SUITES

Waitress

RIODES HOTEL AND SUITES

Sep 2023 – Apr 2024

• Delivered excellent customer service to guests in a professional manner. • Handled customer requests and complaints effectively. • Maintained a welcoming environment and positive customer experience. • Collaborated with colleagues to support smooth operations. • Demonstrated strong interpersonal and communication skills.

Customer ServiceComplaint Handling

Education

Delta State University, Abraka, Delta State

Bachelor of Arts · Theatre Arts

2020 – 2024

Martins College Girls Secondary School, Issele-Uku, Delta State

SSCE

2011 – 2016

Skills

Service ExcellenceConflict ResolutionAdaptabilityCustomer SatisfactionAttention to DetailTime ManagementTeam CollaborationCustomer SupportCommunication SkillsProblem SolvingComplaint ResolutionCustomer Service

Languages

English (Professional working proficiency)