Cyrile Jane Veloso

Cyrile Jane Veloso

Sales Representative

Malaga, Spain

#OpenToWork

About

Resourceful and detail-oriented Sales Representative with strong background in customer service, administrative support, and data management. Skilled in managing communication, scheduling, and documentation with high accuracy and professionalism. Proficient in tools such as Microsoft Office, CRM systems, and communication platforms. Proven ability to work independently, prioritize tasks, and support business operations remotely.

What I'm looking for

I am looking for a remote position in customer service, customer support, or as a Virtual Assistant. I have previous experience as a Customer Service Representative at T-Mobile and strong skills in communication, problem-solving, editing, and administrative tasks. I am fluent in English, reliable, organized, and a fast learner. I currently live in Spain and plan to move to Germany, and I am interested in flexible remote opportunities within Europe or EMEA.

Experience

Global Shine

Executive Assistant

Global Shine

Dec 2024 – May 2025

● Managed calendars and schedule staff assignments ● Handled daily reports and reimbursements ● Coordinated internal and external communications among team members ● Conducting research and preparing briefings

Calendar ManagementCommunication PlatformsReporting
Teleperformance Philippines

Customer Service Representative

Teleperformance Philippines

May 2022 – May 2023

● Resolved customer inquiries and concerns efficiently through inbound and outbound communication. ● Created and maintained a customer database using internal CRM systems. ● Analyzed sales metrics and recommended improvements to increase KPI performance. ● Maintained clear documentation and handled confidential customer information with accuracy.

CRM SystemsCustomer ServiceData Management
Department of Labor and Employment

Census Enumerator / Admin Support

Department of Labor and Employment

Mar 2022 – Jun 2022

● Collected and verified data for government census projects. ● Supervised and supported a team of 10 field workers, enhancing data collection efficiency. ● Scheduled field activities and managed reporting documentation. ● Assisted with internal coordination across teams and departments.

Data CollectionTeam SupervisionScheduling

Education

Xavier University – Ateneo de Cagayan

Xavier University – Ateneo de Cagayan

Bachelor of Science · Business Administration

2023

Certifications

Bookkeeping

OHSC

May 2024 – No expiry

Dutch Language Proficiency – A1 Level

MasterDutch

May 2023 – No expiry

Skills

Data EntryDocument PreparationCalendar ManagementEmail ManagementGoogle WorkspaceMicrosoft Office

Languages

English (Full professional proficiency)TagalogCebuanoDutch (Elementary proficiency)