Mary Joyce Pinlac

Executive Assistant with 18+ years of experience

Maryland, United States

#OpenToWork

About

Executive Assistant with 18+ years of experience providing high level administrative support to senior executives within multinational organizations. Extensive experience in executive calendar management, confidential records handling, executive correspondence, reporting, stakeholder management, travel coordination, and department administration. Proven ability to manage competing priorities, maintain highly confidential information, and support complex administrative activities within fast paced environments.

Experience

Standard Chartered Bank

Executive Assistant to the Managing Directors, Transaction Banking, Head of Cash Products and Head of Corporate Sales, Africa and Middle East

Standard Chartered Bank

Feb 2007 – Jan 2026

• Provided strategic administrative support to two Managing Directors across Africa and the Middle East, managing executive priorities, calendars, stakeholder engagements, travel, and regional activities. • Prepared executive correspondence, reports, confidential documents, and administrative records supporting leadership and operational requirements. • Supported administrative operations including onboarding activities, document management, reporting requirements, and records maintenance. • Maintained highly confidential information, executive correspondence, and sensitive business records with discretion and sound judgment. • Coordinated executive visits, stakeholder engagements, regional meetings, and logistics requirements. • Collected, consolidated, and submitted departmental information and reports as required. • Maintained electronic filing systems and administrative documentation ensuring confidentiality and record accuracy. • Collaborated with internal stakeholders and cross functional teams to support operational requirements and department initiatives.

Document managementStakeholder engagementTravel coordinationExecutive schedulingConfidential recordsCustomer serviceBanking operationsClient support
Convergys – Philippines

Customer Service Representative

Convergys – Philippines

Apr 2006 – Oct 2006
Customer serviceCall center operationsClient communication

Education

Philippine Christian University

Philippine Christian University

Master of Business Administration

2025
Philippine Christian University

Philippine Christian University

Bachelor of Science · Office Administration

2024
STI College - Novaliches

STI College - Novaliches

Diploma · Information Technology

2006

Skills

Travel coordinationMicrosoft Office SuiteConcurDetail oriented

Languages

English (Full professional proficiency)