Michelle Henry

Sales Increased By $1 million over 1st year in Sales. Manage customer relationships from consultation through project completion, ensuring a seamless and positive client experience. Serve as the primary point of contact for scheduling, project updates, payment coordination, and issue resolution. Utilize CRM systems to track customer interactions, sales opportunities, and project workflows. Collaborate with vendors and internal departments to improve operational efficiency and customer satisfaction. Promoted into Project Consultant role and became a top-performing consultant within the organization. Support company growth through relationship-driven sales and customer engagement initiatives.

89-Paint

Top Sales Rep in My Office $3 short of Company Winners Circle in First Year. Managed a prospect and client database exceeding 7,000 accounts while consistently surpassing sales performance benchmarks. Built long-term client relationships through consultative sales and responsive account management. Conducted needs assessments and developed customized service proposals aligned with customer goals. Negotiated contracts and collaborated with internal teams to ensure smooth onboarding and ongoing support.

Prudential Overall Supply

Kept Occupancy above 90% Consistently. Oversaw tenant relations, vendor partnerships, and day-to-day property operations. Maintained high occupancy rates through strong customer service and retention strategies. Managed lease negotiations, service coordination, and marketing initiatives to support business growth. Supervised team members and ensured efficient operational performance.

Aneka Guna LLC

Started Yearbook Sales with Territory in January of 2009 - Signed on 30 yearbooks in first season. Managed school and organizational accounts while delivering customized service solutions to maximize participation and profitability. Maintained strong customer relationships through proactive communication and service excellence. Coordinated scheduling and operational logistics across departments to improve customer experience.

Lifetouch National School Studios

Grew Fleet from 50 to 200 cars in First Year as a Branch Manager. Promoted rapidly from Management Trainee to Branch Manager based on leadership and performance achievements. Led one of the territory’s top-performing branches, achieving significant fleet growth and strong financial performance. Managed customer accounts, operational performance, team leadership, and branch profitability. Trained and mentored future managers while maintaining exceptional customer service standards.

Enterprise Rent-A-Car