S M Moinul Islam

IT Infrastructure & Cloud Specialist | ERP Expert | AI Solutions Developer | Team Leader

Dhaka, Bangladesh

#OpenToWork

About

I am an IT Infrastructure & Systems Professional with over 8 years of experience designing, implementing, and managing enterprise IT environments across manufacturing, healthcare, and corporate sectors. Most recently at Maxim Label & Packaging, I lead IT infrastructure operations ensuring uptime, performance, and business continuity. My work spans Windows Server, Active Directory, Microsoft 365, VMware, Proxmox, Azure AD, and enterprise networking including Cisco and Fortinet firewalls. I have built RFID systems, ERP implementations, disaster recovery solutions, and developed AI and software projects using Python, FastAPI, and Supabase.

Experience

Maxim Label & Packaging

Information Technology Specialist

Maxim Label & Packaging

Dec 2025 – Present

– Lead enterprise IT infrastructure operations across manufacturing and corporate environments, ensuring maximum uptime, performance, and business continuity. – Architect, deploy, and administer Windows Server, Active Directory, DNS, DHCP, File Services, Group Policy, Microsoft 365, and enterprise virtualization platforms. – Design, implement, and optimize secure LAN/WAN, VLAN, VPN, enterprise Wi-Fi, Layer-2/Layer-3 switching, routing, and firewall infrastructure. – Deploy, configure, and maintain industrial RFID ecosystems (RFID machines, RFID printers, barcode systems) and production tracking solutions across multiple manufacturing facilities. – Execute factory-wide RFID infrastructure rollout, preventive maintenance, calibration, firmware upgrades, and operational optimization for uninterrupted production. – Implement enterprise backup strategies, disaster recovery procedures, and business continuity initiatives to minimize operational risks. – Monitor and optimize server, storage, and network infrastructure through proactive health monitoring, log analysis, performance tuning, and capacity planning. – Administer endpoint security, vulnerability remediation, antivirus management, patch deployment, and security hardening. – Maintain enterprise IT asset lifecycle, license compliance, infrastructure documentation, and technical SOPs.

Windows ServerActive DirectoryRFID Systems
NAMSS Motors Limited

IT Infrastructure Engineer

NAMSS Motors Limited

Nov 2022 – Dec 2025

– Architected and managed a hybrid Active Directory environment with Primary and Additional Domain Controllers (PDC/ADC); oversaw Azure AD Connect for on-premises to cloud synchronization. – Maintained and optimized 450+ Group Policy Objects (GPOs) with monthly security benchmarking and compliance validation. – Administered WDS, WSUS, and high-availability DHCP with load balancing across the enterprise. – Administered VMware ESXi hypervisor, vCenter Server, and vMotion for live workload migration; maintained the Proxmox hypervisor environment and VM lifecycle management. – Engineered backup policies, replication schedules, and restore-testing procedures using Veeam Backup & Replication to meet RTO/RPO targets. – Implemented Azure identity and access management, Azure Policy, and security monitoring dashboards; managed Azure Virtual Networks and hybrid connectivity. – Architected and deployed Single Sign-On (SSO) for Google Workspace, Microsoft 365, Zoom, Cisco ASA, Versa SASE, and Oracle ERP consolidating identity across 6+ platforms. – Operated the ManageEngine suite (AD Audit Plus, AD Manager Plus, Patch Manager, Log360, Firewall Analyzer, OpManager) for centralized IT management and SIEM. – Implemented CIS Benchmarks, deployed XDR for endpoint detection, and led technical evidence preparation for SOC 2, ISO 27001, and ISO 9001 audits. – Implemented and maintained WinSoft ERP 9.0 across HRM, Inventory, Production, Sales, Accounts, and Credit Sales modules. – Designed and deployed an IVR system on Grandstream IP PBX, improving call routing and communication efficiency without hardware replacement. – Reduced IT procurement costs by 20–30% through strategic vendor evaluation and budget-optimized purchasing. – Received Best IT Service Delivery Award (2024) for outstanding infrastructure performance and operational excellence.

Azure ADVMware ESXiWinSoft ERP

System & Network Operations Engineer

250 Bedded General Hospital, Khulna

Mar 2020 – Oct 2022

– Engineered and maintained the IT and networking backbone for the national Shared Health Record (SHR) and Hospital Automation System (MIS/DGHS). – Designed, installed, and configured internal and external Linux-based servers supporting hospital operations, patient record management, and government MIS integration. – Supervised large-scale LAN/WAN rollout across the hospital campus; configured managed switches, routers, and firewall systems, ensuring network redundancy and security. – Contributed to government IT tender processes: tender notice preparation, technical specification writing, vendor evaluation, and equipment verification. – Reduced IT equipment expenditure by over 25% through resource optimization and infrastructure reuse. – Received the COVID-19 Warrior Award (2021) for coordinating frontline vaccination data management and the Outstanding Performance Award (2022) from the MIS Project, DGHS.

Linux ServerLAN/WANFirewall

Team Leader – Field Operations & Data Systems

Bangladesh Election Commission (NID Wing)

May 2019 – Oct 2019

– Led the Khulna district team for the Photo Voter List Update Campaign 2019 under NID Wing supervision. – Coordinated field staff and volunteers to ensure accurate and timely voter data collection, and supervised data verification, entry, and validation processes. – Supervised data operations for 30,000+ new voter registrations and coordinated with technical teams for accurate entry into centralized NID database systems. – Awarded Best Team & Best Team Leader for performance excellence during national campaign operations.

Data SystemsField OperationsData Verification

Education

Northern University of Business and Technology, Khulna

B.Sc. · Computer Science and Engineering

2018 – 2022

Dhaka Polytechnic Institute, Dhaka

Diploma · Computer Technology

2012 – 2017

Certifications

Success Mindset – HP LIFE (Online)

HP LIFE

2026 – No expiry

Startup Khulna Incubation – iDEA Project, BCC, ICT Division

iDEA Project, BCC, ICT Division

2021 – No expiry

Operational Supervisory & Leadership

BACCO, Software Technology Park, Jessore

2018 – No expiry

Mobile Application Development (Android)

ICT Division

2018 – No expiry

Web Design & Development (HTML, CSS, Bootstrap, PHP)

Auamy Technology, Gazipur

2016 – No expiry

Server Administration & Cloud Management

BASIS Institute of Technology & Management (BITM)

2016 – No expiry

Languages

Bangla (Native or bilingual proficiency)English (Professional working proficiency)