Patient Advocate
Jackson, United States
#OpenToWorkExperienced and reliable customer service professional with several years of experience in high-volume environments. Skilled in guest interaction and communication. Enthusiastic and personable individual, recognized for excellent customer service. Able to excel in team environments or alone.
HarmonyCares
• Clearly and accurately conveying information to patients, healthcare providers, and other stakeholders. • Strong communication, interpersonal, and organizational skills. • Ability to understand and interpret medical information. • Care Coordination • Problem Solving
Vista Grande Villa
• Transcribing doctor's orders to ensure they are accurately implemented. • Coordinating patient admission and transfers. • Providing information to patients and answering their inquiries. • Ensuring cleanliness and orderliness of the unit. • Assisting staff members and administrative tasks as needed. • Ensuring cleanliness and orderliness of the unit.
Xcel Staffing
• Greeting patients in a professional manner • Updating and verifying patient information, including obtaining patient ID/ Insurance verification. • Schedule and confirm patients' appointments as needed. • Complete the patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy.
Ambs Call Center
• Assist 100+ customers per day, providing successful solutions in a polite manner using active listening to ensure customer retention. • Record all customer names and contact information in an orderly fashion by utilizing a spreadsheet and other company software. • Acts as a liaison between the company and its members. • Call and page appropriate individuals requested by caller and inform them of their message. • Transfer calls, arrange conference calls, schedule and reschedule appointments.
Brinker International Corp. / Chili's Grill & Bar Restaurant
• Training new employees. • Anticipating, identifying, and fulfilling guest needs. • Monitoring the dining room for optimal guest service. • Teamwork. • Upselling entrees and beverages. • Cash handling procedures.
