Natalie Neverovskaia

HR Operations | People Operations

Cancun, Mexico

#OpenToWork

About

I don't just recruit people - I build HR systems that help companies grow. PROFESSIONAL PROFILE HR Operations and Talent Acquisition professional with 8+ years of experience building HR and recruitment processes across international and U.S.-based organizations. Experienced in recruitment, onboarding, employee relations, performance management, HR systems, SOPs and process improvement. Proven track record of scaling recruitment operations, implementing HR workflows and working with distributed teams across 6 countries. ACHIEVEMENTS - 17-person HR operations team - led recruitment, onboarding, contracts, offboarding and payroll for a 200+ employee organization. - 2 to 5 recruiters - expanded the recruitment team; hired, onboarded and trained 3 recruiters. - 12 U.S. states - standardized onboarding processes across the organization. - 48 employees / 2 fitness centers launches - managed operations and reached profitability within 6 months.

What I'm looking for

I'm looking for a remote HR Operations or People Operations role where I can help build high-performing teams, improve HR processes, and create a positive employee experience. I enjoy working in collaborative, mission-driven companies that value people, continuous improvement, and long-term growth.

Experience

A+ Construction ADU Builders

Talent Acquisition Specialist | HR Operations - Remote

Feb 2024 – Present

- Lead U.S. recruitment across technical, operational and leadership roles, including Project Managers, Estimators, Designers, Permit Managers, Sales Representatives and Operations Specialists. - Build targeted talent pipelines for specialized ADU/construction roles in California through LinkedIn Recruiter, Boolean search, passive sourcing, market mapping and direct outreach. - Configure recruitment workflows, pipelines, dashboards and reporting in the company’s ATS/CRM environment. - Introduced KPI tracking for Time-to-Fill, Pipeline Conversion, Quality of Hire and Hiring Manager Satisfaction. - Partner directly with hiring managers on role definition, candidate calibration, sourcing strategy and process improvement.

LinkedIn RecruiterBoolean SearchATS configuration

A+ Construction ADU Builders

Deluxe Photo

HR Generalist (Functionally acting as HR Operations Lead) - Remote

Jan 2023 – Jan 2024

- Led a cross-functional HR operations team of 17 people at a 200+ employee marketing company: 5 recruiters, 7 onboarding specialists, 2 contract specialists, 2 offboarding specialists and 1 payroll accountant. - Built and standardized recruitment operations, redesigning end-to-end workflows and creating SOPs, interview guides, recruiter playbooks and candidate scorecards. - Proposed Kommo CRM into an ATS as hiring volume grew; partnered with developers to customize workflows, pipelines and reporting. - Expanded the recruitment team from 2 to 5 recruiters; hired, onboarded and trained 3 recruiters. - Standardized onboarding across 12 U.S. states, partnering with Regional Managers on consistent documentation, training and quality controls. - Built KPI, dashboards tracking, Time-to-Fill, interview volume, pipeline conversion and successful hires. - Created onboarding programs for recruiters and Sales Representatives using Notion, training videos and knowledge assessments. - Worked with a distributed recruitment team across 6 countries: U.S., Mexico, Spain, Kazakhstan, Montenegro and Germany.

Kommo CRMExcel analyticsRecruitment SOPs

Deluxe Photo

WOWFIT

HR Generalist - Remote

Dec 2021 – Nov 2022

- Managed global full-cycle recruitment of fitness trainers, sourcing and evaluating candidates across international markets. - Managed end-to-end onboarding and offboarding, including documentation and process tracking. - Developed HR and onboarding SOPs, procedures and training materials using Notion. - Supported performance management, employee relations, engagement initiatives and day-to-day HR operations. - Conducted employee engagement surveys, analyzed feedback and partnered with management on improvement initiatives.

OnboardingEmployee engagementHR procedures

WOWFIT

Fitness industry

General Manager - On-Site

May 2016 – Oct 2021

- Launched and operationally set up 2 fitness centers, including recruitment, staffing and pre-opening processes. - Managed a multidisciplinary team of 48 employees across Sales, Operations, Reception and Personal Training. - Implemented KPI-based performance management, employee development, certification and succession planning. - Managed employee relations, performance reviews and disciplinary processes; brought the club to profitability within 6 months.

KPI-driven managementTeam leadershipEmployee relations

Fitness industry

Education

Vladivostok state university of economy and service

Bachelor of Science · SPORTS & EXERCISE SCIENCE

2016
British Council Singapore

British Council Singapore

ENGLISH LANGUAGE AND LITERATURE/LETTERS

2012
Far Eastern Federal University

Far Eastern Federal University

Psychology

2005 – 2010

Skills

ADPATSCRMCross-Functional CollaborBusiness OperationsProject ManagementHR AnalyticsRecruitment StrategyPerformance ManagementOrganizational DevelopmenEmployee Lifecycle ManageStakeholder ManagementProcess ImprovementWorkforce PlanningTeam LeadershipFull-Cycle RecruitingTalent AcquisitionHR OperationsPeople OperationsOperations Management

Languages

Russian (Native or bilingual proficiency)English (Full professional proficiency)Spanish (Limited working proficiency)