About
I’m pursuing my B.S. in Psychology at Western Governors University, and I am passionate about mental health, human behavior, and creating meaningful change.
I’ve worked with diverse populations, including at-risk youth and high-pressure clients, where empathy, active listening, and problem-solving were essential.
I’m interested in roles that allow me to support mental well-being, advocate for underserved communities, and apply psychology principles in practical, compassionate ways. In the long term, I hope to contribute to mental health services, counseling, research, and advocacy.
Let’s connect, especially if you're in the psychology, counseling, behavioral health, or nonprofit space!
What I'm looking for
I'm looking for a role that allows me to combine my strengths in customer service, organization, and communication while continuing to grow professionally. I'm currently pursuing my B.S. in Psychology with the long-term goal of becoming a Licensed Mental Health Counselor, so I'm very interested in opportunities to support others, whether in healthcare, behavioral health, education, or community-focused organizations. I enjoy roles that are structured, collaborative, and people-centered.
Experience
Customer Service Representative
Bergstrom Aircraft, Inc.
May 2023 – Aug 2024
● Delivered personalized service to private and corporate aviation clientele, flight school clients, aircraft maintenance customers, and airport tenants.
● Processed financial transactions for aviation services, ensuring invoicing and customer billing accuracy.
● Update records and input data into scheduling and customer information databases.
● Supported team operations through effective communication and task coordination.
customer servicefinancial transactionsdata entry
Middle School Mentor
AmeriCorps
Aug 2022 – Jan 2023
● Developed and facilitated a mentorship program for 20 chronically absent, at-risk students.
● Collaborated with staff to address the academic and behavioral needs of students.
● Supported students' emotional growth and engagement through individualized guidance.
● Maintained accurate reports on student attendance, behavioral progress, and engagement.
mentorshipbehavioral supportreporting
Remote Customer Service Representative
Amazon
Sep 2021 – Aug 2022
● Managed financial inquiries, order disputes, and account troubleshooting.
● Resolved customer concerns through empathetic listening and solution-oriented communication.
● Navigated complex policy issues while maintaining a high standard of customer care.
● Demonstrated adaptability and patience in a high-volume environment.
customer serviceaccount troubleshootingpolicy navigation
Wellness Coordinator
Float Euphoria
Aug 2019 – May 2020
● Welcomed and assisted clients seeking relaxation and wellness services.
● Managed appointments, payments, and spa records with discretion and accuracy.
● Educated clients on wellness options and maintained a peaceful, supportive atmosphere.
client serviceappointment managementpayment processing
Education
Western Governors University
Bachelor of Science · Psychology
2025 – 2027
Skills
PsychologyReceptionRecord ManagementTeam CollaborationProblem SolvingTime ManagementAttention To DetailActive ListeningMicrosoft OfficeSchedulingAdministrative SupportData EntryCustomer Service
