Neha Singh

Hands-on business and digital operations professional with 3–5 years of experience managing day-to-day business activities, e-commerce operations, digital marketing, customer orders, Shopify stores, websites, and cross-functional teams. Experienced in taking ownership of operational problems from identification through resolution, coordinating teams of 2–12 people, and managing multiple business functions simultaneously. Strong practical experience with e-commerce, Shopify, digital marketing, website development, AI-assisted development, automation, and business problem-solving. Comfortable working independently, managing priorities, improving processes, and using modern AI tools to build and optimize digital solutions.

• Create and manage advertising campaigns across Meta and Google Ads to support digital customer acquisition and business objectives. • Build websites using HTML/CSS, VS Code, and AI-assisted development tools. • Create websites with AI chatbot functionality, using Claude and other AI tools to develop practical business solutions. • Manage Shopify store operations, including order monitoring and day-to-day e-commerce activities. • Coordinate team members and handle operational issues across different areas of the business. • Work across marketing, e-commerce, website development, and technology initiatives, contributing from planning through implementation. • Use ChatGPT and Claude to accelerate development, research solutions, and improve digital business workflows.