Nuru Adem

Nuru Adem

Virtual assistant|Customer Support specialist|Administrative &Operations Professionl|Food Engineer

Kombolcha, Ethiopia

#OpenToWork

About

Organized and detail-oriented professional with over 6 years of experience in operations management, reporting, customer coordination, and administrative support. Skilled in data management, communication, scheduling, documentation, and problem-solving. Seeking a remote Virtual Assistant or Customer Support position.

What I'm looking for

Seeking remote opportunities as a Virtual Assistant, Customer Support Representative, Administrative Assistant, or Operations Assistant. I am interested in roles involving customer communication, email management, scheduling, data entry, reporting, administrative support, and team coordination. I bring over 6 years of professional experience, strong organizational skills, attention to detail, and a commitment to delivering excellent service.

Experience

Soltangol Comercio

Production Supervisor

Soltangol Comercio

Jul 2026 – Present

Production Manager

Yimer Ali Integrated Agro Industry

Jul 2024 – Apr 2026

Coordinate daily operations, prepare reports, manage inventory records, analyze operational data, and maintain documentation.

Operations ManagementReport PreparationInventory Management
Ethiopian Statistical Service

Data Collector

Ethiopian Statistical Service

Aug 2024 – Jan 2026

Collected, verified, and organized data accurately while preparing reports and maintaining databases.

Data CollectionData VerificationReport PreparationData Entry
Estifanos Mekasha Import & Export

Quality Manager / Shift Manager

Estifanos Mekasha Import & Export

May 2019 – Aug 2024

Managed daily operations, prepared reports, coordinated teams, and supported process improvements.

Operations ManagementReport PreparationTeam Coordination

Education

Udacity

Udacity

Fundamentals of Data Science

Haramaya University

Haramaya University

BSc · Food Engineering

Certifications

Skills

SchedulingAttention to detailEmail managementVirtual assistantCustomers supportCustomers serviceCommunicationTime ManagementProblem SolvingTeam CoordinationAdministrative SupportReport PreparationGoogle WorkspacePowerPointMicrosoft WordMicrosoft ExcelData EntryCalendar SchedulingEmail ManagementCustomer Support

Languages

Amharic (Native or bilingual proficiency)English (Professional working proficiency)