About
A results driven customer care specialist, with years on hand on experience, delivering excellent customer support in a fast paced service environment.
Skilled in handling customer inquiries, resolving complaints, managing service data and maintaining high levels of customer satisfaction.
Known for strong communication, professionalism and the ability to remain calm under pressure.
Seeking to contribute my service excellence, interpersonal skills and operational support abilities to your organization.
What I'm looking for
A sales partnership to create ads for the company as a UGC creator
Experience
Customer Care Representative
SAGE CONCEPTS
Jan 2022 – Jan 2025
• Delivering frontline customer support, addressing walk-in and phone inquiries with professionalism and accuracy.
• Handling customers’ complaints by providing quick resolutions or escalating issues to appropriate departments.
• Provided detailed product and service information, guiding customers to make informed decisions.
• Maintained organized service records and supported daily administrative operations.
• Contributed to a welcoming and customer-friendly environment, improving walk-in satisfaction rates.
• Collaborated with team members to meet daily service targets and enhance workflow efficiency.
Education
Technical High School, Delta Steel Company (DSC), Ovwian, Delta State.
2022
Blossom Nursery & Primary School, Ubeji, Delta State.
2015
Skills
High Ticket CloserComputer literacyProblem solvingAnalytical skillsWritten communicationVerbal communicationTeam CollaborationTime ManagementConflict ManagementEffective Communication
Languages
English (Professional working proficiency)
