Oussama Hassine

•Ensured high-quality delivery of a global HR SaaS platform by executing comprehensive manual and automated testing strategies across web applications. •Tested AI-powered HR agents designed to conduct candidate interviews, validating conversation flows, decision logic, edge cases, and reliability. •Maintained and enhanced automation regression pipelines using Playwright (JavaScript). •Collaborated closely with Product, Design, and Engineering teams to contribute to application design decisions, improving usability and overall user experience. •Logged, tracked, and prioritized bugs using structured root-cause analysis, ensuring timely resolution and clear communication with stakeholders. •Handled customer-reported issues, reproducing bugs, validating fixes, and ensuring production stability. •Authored and maintained high-quality test cases to improve coverage, reliability, and scalability of QA processes. •Actively participated in Agile/Scrum ceremonies (sprint planning, reviews, retrospectives).

•Executed manual, regression, and UAT testing for enterprise-grade SaaS applications. •Took QA ownership of a major product release, coordinating testing activities and ensuring readiness for production. •Communicated clear test reports, release updates, and risk assessments to stakeholders and cross-functional teams. •Logged, tracked, and validated defects using Jira + Xray, ensuring full traceability between requirements and test cases. •Contributed to automation maintenance, improving test reliability and execution stability. •Mentored and onboarded new QA team members, helping them understand testing workflows and tools.

Google Data Science Professional Certificate

Google