Camilo Oviedo

• Own end-to-end business systems automation and operational workflow improvement across order management, inventory control, payment reconciliation and customer operations. • Integrated Faire, Fieldfolio, Maropost/Neto, Zapier and API-based workflows to reduce manual order processing from approximately 40 minutes to 2 minutes per order, delivering approximately 95% efficiency improvement. • Designed and implemented inventory control reporting using the Maropost/Neto API, enabling weekly stock audits and improving visibility of stock discrepancies and out-of-stock risks. • Configured and administered operational systems including FairScan, payment reconciliation workflows and order state management, reducing manual intervention and improving data consistency. • Translated operational pain points into technical requirements, workflow specifications and system improvement plans for internal stakeholders.

Bountiful Grace Pty Ltd

• Supported business and technical analysis for white-label application customisation in an Australian fintech environment. • Produced UML artefacts including activity diagrams, data flow diagrams, sequence diagrams, use case diagrams and entity relationship diagrams to document system behaviour for managers, developers and external clients. • Elicited, analysed and documented business requirements, workflow differences, component variations and functional gaps across client-specific application versions. • Delivered technical and business documentation tailored to different audiences, including management summaries and developer-ready functional specifications.

Thriday

• Led technical business analysis and project coordination for software modernisation initiatives across critical banking and monetary operations systems. • Elicited, analysed and documented business and software requirements in collaboration with internal stakeholders, technical consultants, external users and development teams. • Produced UML-based analysis artefacts and functional specifications to support system design, development, testing and implementation. • Coordinated a team of 15 engineers across scope, timelines, budgets, stakeholder expectations and delivery risks. • Managed application support and technical maintenance for mission-critical systems, including incident troubleshooting, user support, backup procedures and operational continuity. • Developed Power Apps solutions and SAP Business Objects 4.2 reports, including reporting outputs consumed by applications through REST API services. • Drove continuous improvement initiatives to streamline workflows, improve system performance and reduce operational friction across business units.

Central Bank of Colombia (Banco de la República)

• Developed full-stack features across Java, JavaScript, Angular, SQL and Docker. • Built RESTful microservices using Spring Boot to support database interactions and client-facing application services. • Contributed to a digital transformation initiative using IBM WebSphere BPM 8.5.7, reducing request handling time from 15 days to 3 days. • Maintained automated test suites using Selenium WebDriver, JUnit and Maven, covering unit and integration test scenarios.

Sophos Solutions

Introduction to Machine Learning

Duke University

Introduction to Generative AI for Software Development

DeepLearning.AI

Cloud Computing

Google

Professional Scrum Master I (PSM I)

Scrum.org

Microsoft Certified: Azure Fundamentals

Microsoft

Organizational Leadership Specialization

Northwestern University