About
U.S. Marine Corps Sergeant with over six years of experience supporting mission-critical operations, systems monitoring, technical troubleshooting, and real-time operational coordination in high-tempo environments. Proven ability to maintain operational continuity, analyze system status, manage operational logs, and coordinate critical actions across multiple teams while ensuring compliance with established procedures and standards.
Demonstrated expertise in reviewing operational reports, monitoring system performance, executing time-sensitive procedures, and providing accurate turnover information to support seamless 24/7 operations. Recognized for sound judgment, rapid decision-making, and the ability to perform effectively under pressure in dynamic and demanding environments.
Experienced in communications infrastructure support, information systems operations, mechanical systems maintenance, and mission-essential readiness. Strong background in technical analysis, operational accountability, problem-solving, and cross-functional coordination, with a commitment to maintaining operational excellence and supporting organizational objectives.
What I'm looking for
Seeking remote opportunities in Cybersecurity, IT Support, Systems Operations, Network Operations, and Technical Support. Bringing 6+ years of U.S. Marine Corps experience supporting mission-critical operations, communications systems, and technical troubleshooting in fast-paced environments. Experienced in systems monitoring, incident response, operational coordination, and problem-solving, with a strong commitment to reliability, teamwork, and continuous learning.
Experience
OPERATIONS SUPERVISOR
United States Marine Corps
Feb 2019 – Present
• Directed maintenance, troubleshooting, and sustainment efforts for mission-essential refrigeration, environmental control, and HVAC systems supporting continuous government operations and facility readiness
• Served as site lead for maintenance operations involving government mechanical systems, equipment accountability, personnel coordination, and operational readiness requirements
• Monitored system performance, equipment status, and maintenance actions to ensure operational reliability and uninterrupted support for mission-essential operations
• Interpreted technical manuals, engineering schematics, and maintenance documentation to diagnose system deficiencies and implement corrective maintenance actions
• Coordinated maintenance priorities, equipment inspections, and technical support activities to sustain system availability and operational continuity
• Maintained accountability and readiness of government mechanical equipment while ensuring compliance with technical directives, operational procedures, and safety standards
• Utilized diagnostic equipment, monitoring systems, and maintenance applications to verify system functionality, analyze equipment conditions, and maintain performance standards
• Executed maintenance support within high-pressure environments requiring technical analysis, rapid response, adaptability, and attention to detail
• Supported continuous operations requiring coordination, operational planning, procedural compliance, and mission-focused execution under demanding conditions
operational systemstechnical applicationscommunication linesoperational alert systemsleadership instructionrisk managementcombat conditioningHVAC systemsdiagnostic equipmentmaintenance applications
Education
Southern New Hampshire University (SNHU)
Bachelor of Science · Cybersecurity
Certifications
U.S Marine Corps Refrigeration and Air Conditioning Course
U.S. Marine Corps
U.S. Marine Corps Sergeants School
U.S. Marine Corps
Data Systems Supervisor Course
U.S. Marine Corps
Operational Risk Management
U.S. Marine Corps
CompTIA Security+
CompTIA
Skills
Help desk supportVulnerability ManagementContinuity of OperationsSystems MonitoringInformation SecurityTeam CollaborationActive DirectoryMicrosoft 365Time ManagementIT SupportDecision MakingCommunications SystemTechnical DocumentationNetwork SecuritySystems AdministrationTechnical troubleshootingIncident responseLeadershipCompTIA Security+CompTIA CASP+
Languages
EnglishHaitian Creole (Limited working proficiency)
