About
Detail-oriented professional with experience in customer support, administration, data entry, and technical projects. I’m comfortable working with structured processes, troubleshooting issues, organizing information, and learning new systems. I have a technical background in Python, JavaScript, SQL, APIs, and Git/GitHub, and I’m looking for a remote role where I can contribute reliably and continue developing my skills.
What I'm looking for
I'm looking for a remote role in IT Help Desk, Technical Support, Data Operations, QA, or other structured, process-oriented work. I enjoy troubleshooting, organizing information, following procedures, and working independently.
Experience
Therapeutic Support Assistant (Education & Development)
ETI Salud
Mar 2022 – Dec 2024
• Supported children and adolescents with diverse developmental and emotional needs, adapting communication and support strategies to individual situations.
• Collaborated with school teams and other professionals, maintaining clear communication, documentation, and follow-up.
• Managed multiple ongoing responsibilities while maintaining attention to detail, consistency, and confidentiality.
communicationdocumentationsupport strategies
Administrative & Customer Support Assistant
Marta Francisco – Real Estate
Dec 2017 – Mar 2018
• Provided customer support by phone and through virtual channels, responding to questions and coordinating follow-up.
• Performed data entry and system updates while maintaining accurate and organized records.
• Handled administrative tasks independently and ensured information was kept current and accessible.
customer supportdata entrysystem updates
Customer Service & Store Operations
El Mundo de los Elfos
Mar 2016 – Nov 2016
• Managed day-to-day customer service and store operations independently during assigned shifts.
• Handled cash register operations, basic financial reconciliation, and routine administrative tasks.
• Resolved customer requests directly and maintained an organized service environment.
customer servicecash registerfinancial reconciliation
Education
Technical & Data Training
Universidad de Buenos Aires (UBA)
Bachelor’s Degree · Music Therapy
2016 – 2022
Skills
VS CodeGoogle WorkspaceSlackNotionJiraHubSpotGitHubGitHTML/CSSSQLPythonJavaScriptREST APIs
Languages
Spanish (Native or bilingual proficiency)English (Full professional proficiency)