Morgan Steeneck

Identified and contacted prospective vintage clothing sellers through Instagram, Whatnot, flea markets, and other resale channels to generate qualified leads. Developed personalized outreach and follow-up strategies that communicated platform benefits, addressed seller objections, and encouraged participation in trial live-selling events. Guided interested sellers through the sales pipeline, from initial contact and qualification to scheduling onboarding calls and connecting them with the support team. Built and maintained relationships with prospective and newly onboarded sellers while coordinating account setup, promotional incentives, and first-show planning.

Oversaw e-commerce operations through Shopify's backend, including inventory management, product categorization, and website organization to optimize user experience. Generated sales and customer behavior analytics, leveraging data to create targeted sales forecasts. Undertook executive-level administrative responsibilities, such as scheduling, marketing initiatives, B2B partnership management, and customer service.

Supported the owner in comprehensive business operations, including logistics, project management, and appointment scheduling, as well as travel booking and client relations. Managed financial aspects, including overseeing the monthly budget and daily cash flow to ensure fiscal stability. Led the transformation of a 30,000 sq ft warehouse into a multi-purpose space including a photo studio, gallery, woodshop, and printmaking lab, while managing a full production staff.

Managed and optimized inventory through advanced technical analysis, utilizing RetailPro reports and transforming raw data into actionable insights. Collaborated with District Management on regional and national projects, modernizing inventory systems and achieving the highest inventory accuracy nationwide (.05% discrepancy) during my tenure.