About
I am a Computer Scientist and multi-skilled professional with experience in IT support, executive virtual assistance, and team coordination. My professional journey started with a strong passion for technology and problem solving, which led me to build hands-on experience in customer support, administrative operations, digital communication tools, and technical support systems.
Over the years, I have worked as an IT Support Personnel, helping users resolve technical issues, manage systems efficiently, and maintain smooth day to day operations. Alongside my technical background, I developed strong organizational and communication skills that naturally transitioned me into the Virtual Assistant field. I served as the Lead Virtual Assistant at CHARIS CHANNAH LIMITED, where I manage administrative workflows, coordinate teams, oversee communication channels, schedule operations, and support business growth through efficient virtual support systems.
My uniqueness is in my ability to combine technical expertise with executive level administrative support. I am not just organized and detail-oriented; I also understand technology deeply, which allows me to solve problems quickly, adapt to new systems easily, and support both business and technical operations effectively. I am highly dependable, proactive, and committed to delivering results that improve productivity and client satisfaction.
I enjoy working in fast-paced environments, learning new tools, and helping businesses stay organized, efficient, and growth focused.
What I'm looking for
I am looking for opportunities in Virtual Assistance, Executive Support, IT Support, and Administrative Operations where I can contribute both my technical knowledge and organizational skills. I am especially interested in roles that involve managing schedules, coordinating teams, handling communication, customer support, data management, project coordination, and providing efficient remote support to executives or growing businesses.
Experience
Lead Virtual Assistant
Charis Channah Limited
Oct 2020 – Present
Provide executive support to 3 senior executives by managing complex calendars,
coordinating travel arrangements, and reducing scheduling conflicts by 40%.
Oversee high-volume inboxes, triaging communications, responding to routine
inquiries, and prioritizing urgent matters, saving executives over 10 hours weekly.
Designed and implemented an automated client onboarding workflow using Zapier
and Typeform, reducing onboarding time from 3 days to 4 hours.
Coordinate tasks for a remote team of 5 using Slack and Monday.com, ensuring timely
completion of project milestones and deliverables.
ZapierTypeformSlack
Administrative assistant
Neatman world
Feb 2021 – Aug 2023
As an Administrative Assistant at Neatman World, I played a key role in improving daily operations, communication, and administrative efficiency. I managed schedules, coordinated meetings, handled correspondence, maintained accurate records, and ensured smooth office workflow.
One of my major impacts was introducing better organization systems that improved task tracking, reduced delays, and increased team productivity. I also supported customer communication and follow-ups, helping to strengthen client relationships and maintain professional service delivery.
Through strong attention to detail, time management, and problem-solving skills, I added value by creating a more structured and efficient work environment, supporting management decisions, and helping the team achieve operational goals effectively.
Email managementCalendar managementTime ManagementSMS managementSocial media manager
Education
Michael Okpara University Umudike
Bsc · Computer science
2017 – 2020
Certifications
Prince Obioha
Digital Witch
Dec 2020 – No expiry
Google Project Management Professional Certificate
Google
Certified Virtual Assistant (CVA)
Certified Virtual Assistant
Skills
Real estate virtual AssisCold callPersonal AssistantCloud computingDevopsTech SavvyAutomationCustomer successData EntryFreshdesk SupportHubSpot ManagementCRM ManagementGoogle WorkspaceMicrosoft Office SuiteCalendar ManagementCommunicationProblem-SolvingAdministrative ManagementCustomer ServiceExecutive Virtual Assista
Languages
English (Full professional proficiency)
