Raven Amond

● It was a fast paced hospital environment, I took food to sick children and made sure they were comfortable during their stay. I also interacted with parents and took care of the other wings such as the elderly and maternity wards. ● Took sanitary precautions by making sure my hands were clean and masks were on, kept patients' food uncontaminated on top of making sure the dishes and utensils were clean and up to standards. ● Was organizing trays based off of nutritional needs, we had our system be based off of printed receipts we got from a 24/7 on call service. Delivering food to patients within all hospitals floors down to the basement and returning all dishes once food was finished. ● Working with the chefs in the hospital to deliver food to patients while occasionally assisting them with prep work and plating.

● Working with customers, insiders, and delivery drivers alike, I oversaw employees and made sure everything was on track as far as daily tasks/cleaning/orders go. Got promoted and started training new hires, counted drawers, did temps and management specific cleaning tasks. ● Daily order of operations was setting up the makeline, proofing and stretching dough, prep work in the mornings and dispatching orders. I was always about setting the standard with amazing delivery times and making sure we had near perfect product going out. ● Had some opening shifts for a bit, but mainly closed the store. I always made sure everything was ready for whenever the next shift was in, organizing as I went. Had a flexible schedule and was called in many times when short staffed or on game days.

● I worked as a team member helping at the many different stations and filled in for needs in the cafeteria and customer service, mainly placed at the Subway station. Working there I learned many basic kitchen skills, cash handling, and the point of sales system. ● Following Sandwich/Soup/Pizza making requests with strict instructions, flexible add ons, and plenty of requests from customers. Had regulars and maintained pleasant and speedy customer service interactions consistently even through large order rushes. ● I had a number of closing tasks, helped with cleaning of station areas tables, floors and oven area. After that I'd report back to the shift lead and double check the rest of the back space area.

● Provided excellent customer service skills, learned products and did inventory management. Through months of stocking, my knowledge of our merchandise helped me facilitate many purchases throughout the sales day. I was able to help people find cost efficient alternatives to help customers shop more efficiently. ● Placed online orders through the website and prepared them for customers, answered phones in store and took down information for the lawnmower repair specialists. I also helped organize the store and replenish merchandise to make the store more attractive to shoppers. Trained on how to set displays and shelves to the Ace standard, was there for basic customer service questions, learned their sales system, and had other various tasks like cleaning.