Ricardo Henriquez

Ricardo Henriquez

QA Analyst

Buenos Aires, Argentina

#OpenToWork

About

Senior Manual QA Engineer with 10+ years of experience ensuring software quality for web and enterprise applications. Skilled in test case design, regression testing, defect tracking, and Agile methodologies. Proven track record of improving testing processes, reducing post-release defects, and collaborating with cross-functional teams in fast-paced environments. C1 English proficiency with hands-on experience supporting international clients across the US, Canada, and Europe.

What I'm looking for

I'm looking for a 100% remote role as a Manual QA Tester or QA Analyst, ideally with an international/LatAm-friendly team. I bring 10+ years of QA experience, including deep work on a large financial management system at a government finance ministry, plus hands-on skills in: Test case design and execution API testing with Postman SQL/PL-SQL (Oracle) for backend validation Jira for bug tracking and workflow Currently expanding into Playwright for test automation.

Experience

Senior QA Tester

Jul 2014 – Present

• Designed, executed, and maintained 500+ test cases and scenarios for web-based and internal government applications. • Performed functional, integration, regression, and UAT testing — contributing to a 30%+ reduction in post-release defects. • Identified, documented, and tracked defects using Jira, improving defect resolution cycle time. • Collaborated with developers, analysts, and product owners in Agile/Scrum environments across multiple release cycles. • Produced test reports and quality metrics to support release decisions and stakeholder communication.

Test Case DesignJiraRegression Testing

Government of the City of Buenos Aires

E-BuyPlace

SAP Consultant & QA Tester

Nov 2010 – Jun 2014

• Conducted functional testing for SAP-based and web applications, ensuring end-to-end business process integrity. • Created UML-based test documentation and supported client requirement analysis. • Tested web applications across mobile devices (smartphones and tablets), improving cross-device compatibility. • Managed incidents and defects throughout the full testing lifecycle.

SAPFunctional TestingUML

E-BuyPlace

IBM

Systems Operator

Nov 2007 – Nov 2010

• Monitored enterprise systems and applications using multiple monitoring tools in a 24/7 production environment. • Supported international clients (US, Canada, Europe) through real-time incident management. • Participated in technical calls with global teams, building strong cross-cultural communication skills in English.

Incident ManagementMonitoring ToolsEnterprise Systems

IBM

Education

Calasanz High School

Skills

Enterprise ApplicationsWeb ApplicationsSDLCScrumAgileTest PlanningSQLDefect ManagementTest Case DesignAPI TestingRegression TestingManual Testing

Languages

Spanish (Native or bilingual proficiency)English (Professional working proficiency)French (Elementary proficiency)Italian (Elementary proficiency)