We're actively looking for a Revenue Operations Manager to support our sales development team. Primary responsibilities will include improving business processes, running analysis, and leading planning for the SDR organization. Integral part of GTM organization, key role in pipeline generation. Projects run by this role have a major impact on revenue. To succeed in this role, you'll need to be highly-organized, collaborative, and a dynamic self-starter.

Responsibilities:

Strategy and Execution Partner: Own day-to-day operational support across Grafana's Sales Development team.
Share insights: Define and measure health metrics for the marketing-to-sales handoff
Provide structure for scale: Develop reliable business processes to fit rapid growth
De-risk GTM investment: Provide long-term vision to leaders by guiding planning
Inform decision making: Prepare analysis and recommendations for new initiatives

Looking for a candidates with a:

Track record of forming strong relationships: Leverage in this role is created by working proactively with peers and stakeholders
Passion for building systems: Our growth outpaces manual effort, finding scale is a necessity
Innate curiosity: Comfortable with a steep learning curve, can seek out information and become an expert in your subject areas
Courage to ask why: Looking for fresh perspectives, especially those that challenge existing process
Strong sense for prioritization: Ops teams have a broad mandate, important to spend time on the highest impact projects

Requirements

3+ years of experience in finance, consulting, business/revenue operations roles.
Highly proficient in Excel or Google Sheets
Highly proficient in Powerpoint or Google Slides
Experience with Salesforce and understanding of database fundamentals
Experience with LeanData or lead routing models
Excellent quantitative and qualitative problem-solving skills
Ability to independently manage multiple projects and prioritize responsibilities
Strong written and verbal communication with the ability to express complex topics clearly
Excellent attention to detail, follow-through, and resourcefulness

In the United States, the OTE compensation range for this role is $115,000 - 140,000 Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

Equal Opportunity Employer: At Grafana Labs we're building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we're working hard to make sure that's the foundation of our organization as we grow.

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Summary
Company name: Grafana Labs
Remote job title: Revenue Operations Manager, US
Job tags: finance, Revenue Operations, Attention to Detail